Trainer (POOLING)

cxperts; Iloilo City; On-site; PHP 250,000 - 360,000; Part time

Job summary

cxperts is seeking a Training Specialist for a project-based healthcare account in Iloilo City. You will conduct onboarding and skills training for new hires and existing staff to ensure readiness, regulatory compliance, and performance standards are met.

You will prepare and update training materials, monitor progress and effectiveness, and provide coaching and feedback for continuous improvement. The engagement is tied to project requirements and duration, offering practical training

Qualifications

• 1–2 years of training or facilitation experience, preferably in healthcare or BPO.
• Strong communication and presentation abilities.
• Familiar with MS Office tools and training delivery.

Responsibilities

• Conduct onboarding and skills training for healthcare account employees.
• Prepare and update training materials, modules, and job aids.
• Monitor trainee progress and training effectiveness.
• Provide coaching and feedback for continuous improvement.
• Ensure training content aligns with healthcare account requirements and compliance.

Skills

Presentation skills

Coaching & mentoring

Time management

Healthcare compliance

Tools

MS Office

Job description

Employment Type:

Project-Based Position (Healthcare Account)

Job Summary:

Responsible for conducting training sessions for new hires and existing employees within a healthcare account to ensure compliance, readiness, and performance standards are met. This is a project-based role and employment will be aligned with project requirements and duration.

Qualifications:

• At least 1–2 years of experience in training or facilitation, preferably in a healthcare or BPO environment
• Strong communication and presentation skills
• Proficient in MS Office tools

Key Skills:

• Presentation and facilitation skills
• Coaching and mentoring ability
• Good time management and adaptability
• Ability to understand and communicate healthcare-related processes and compliance requirements

Key Responsibilities:

• Conduct onboarding and skills training for healthcare account employees
• Prepare and update training materials, modules, and job aids
• Monitor trainee progress and training effectiveness
• Provide feedback, coaching, and support for continuous improvement
• Ensure training content aligns with healthcare account requirements and compliance standards