Traffic Manager: Delivery & Capacity Optimizer

Contego - Global Talent Solutions; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Contego - Global Talent Solutions in the NCR, Philippines is seeking a Full-Time Operations/Traffic Manager to own traffic, plan workloads, and allocate capacity across projects.

You will coordinate delivery against deadlines, budgets, SLAs and KPIs, track productivity, and determine freelance requirements while enforcing workflow, quality control, and brand standards.

This role also aims to improve utilization and project efficiency and support scalable APAC work-sharing and enhanced reporting.

Responsibilities

• Own traffic, workload planning and capacity allocation
• Coordinate delivery against deadlines, budgets, SLAs and KPIS
• Track productivity and determine freelance requirements
• Enforce workflow, quality-control and brand standards
• Use WIP data to improve utilization and project efficiency
• Improve operational efficiency, resource utilization and delivery quality while enabling scable APAC work-sharing, better commercial reporting and continuous process improvement.

Job description

Contego - Global Talent Solutions in the NCR, Philippines is seeking a Full-Time Operations/Traffic Manager to own traffic, plan workloads, and allocate capacity across projects.

You will coordinate delivery against deadlines, budgets, SLAs and KPIs, track productivity, and determine freelance requirements while enforcing workflow, quality control, and brand standards.

This role also aims to improve utilization and project efficiency and support scalable APAC work-sharing and enhanced reporting.