Trade Lifecycle Manager - Reconciliation

Security Capital Research; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JP Morgan Chase Manila is seeking a Reconciliations Team Lead to supervise daily reconciliation deliverables, ensure accuracy, and strengthen controls. You will coach staff, monitor performance, and partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.

In this fast-paced environment, you will drive improvements, uphold quality, and lead a team through capacity planning, escalation, and change initiatives while maintaining strict

Qualifications

• Minimum 4 years of reconciliations and/or custody and markets operations.
• Demonstrated people leadership experience with coaching and performance management.
• Ability to analyze processes and implement practical improvements.
• Effective communicator with cross-functional partners, with clear updates.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Visio.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ownership mindset with timely escalation when needed.
• Commitment to quality and well-controlled execution.

Responsibilities

• Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables
• Lead and coach team members through regular check-ins, clear expectations, and performance feedback
• Review staffing needs and volume trends to support an effective capacity plan
• Monitor productivity and quality metrics and drive action plans to improve results
• Identify process gaps, risks, and root causes and implement sustainable corrective actions
• Maintain and improve procedures to ensure processes are documented and kept current
• Promote knowledge sharing to support continuity of work and consistent execution across the team
• Partner with operations, business, technology, and control groups to resolve issues and meet objectives
• Escalate issues appropriately and take ownership through to resolution
• Support change initiatives by preparing the team for evolving organizational and operational requirements

Skills

People leadership

Process analysis

Cross-functional communication

Attention to detail

Task prioritization

Ownership mindset

Education

Bachelor’s degree (accounting coursework preferred)

Tools

Microsoft Excel

PowerPoint

Word

Visio

Job description

Own work that protects data quality, strengthens controls, and helps teams make confident decisions. You will lead a reconciliations team focused on accuracy, accountability, and continuous improvement. Your leadership will directly impact operational performance and risk management through strong execution and effective partnerships. If you thrive in a fast-paced environment and enjoy building strong teams, this role is for you.

Job summary

As a Reconciliations Team Lead in the Reconciliations Operations Team, you will supervise daily reconciliation deliverables and ensure accurate, timely outcomes supported by effective controls. You will coach team members, monitor performance and quality, and drive improvements that strengthen execution and reduce risk. You will partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.

Job responsibilities

• Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables
• Lead and coach team members through regular check-ins, clear expectations, and performance feedback
• Review staffing needs and volume trends to support an effective capacity plan
• Monitor productivity and quality metrics and drive action plans to improve results
• Identify process gaps, risks, and root causes and implement sustainable corrective actions
• Maintain and improve procedures to ensure processes are documented and kept current
• Promote knowledge sharing to support continuity of work and consistent execution across the team
• Partner with operations, business, technology, and control groups to resolve issues and meet objectives
• Escalate issues appropriately and take ownership through to resolution
• Support change initiatives by preparing the team for evolving organizational and operational requirements

Required qualifications, capabilities and skills

• 4 years of experience in reconciliations and/or custody and markets operations
• Demonstrated people leadership experience, including coaching and performance management
• Ability to analyze processes, identify improvement opportunities, and implement practical solutions
• Ability to communicate effectively with cross-functional partners, including clear written updates and verbal discussions
• Demonstrated organizational skills and attention to detail
• Proficiency in Microsoft Excel, PowerPoint, and Word, with working knowledge of Visio
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
• Demonstrated ownership mindset, including timely escalation when needed
• Commitment to quality, accuracy, and well-controlled execution

Preferred qualifications, capabilities and skills

• Experience leading reconciliations teams supporting complex products, processes, or high-volume operations
• Experience using defined metrics to drive measurable productivity and quality improvements
• Experience designing or updating procedures, controls, and process documentation, including engagement with control partners on operational risk topics
• Experience partnering with technology teams to implement process enhancements, automation, or workflow improvements
• Experience supporting organizational change and leading teams through transitions
• Bachelor’s degree (preferably with accounting coursework) or equivalent relevant work experience
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.