Trade Compliance Lead — Operations, QA & Coaching

WESTCON GROUP PHILIPPINES; Philippines; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

WESTCON GROUP PHILIPPINES is seeking a Trade Compliance Team Lead to manage day-to-day trade compliance operations across assigned workstreams in the Philippines. You will lead prioritization, ensure adherence to screening rules, and support analysts in decision making.

As a senior team member, you will coach analysts, ensure audit readiness, and drive continuous improvement in trade-compliance processes to meet performance targets without compromising integrity.

Responsibilities

• Own daily queue health, prioritization, and workload balancing.
• Ensure screening, block releases, and escalations are processed within SLA.
• Act as first-level escalation for analyst decisions and judgement calls.
• Ensure correct routing of medium- and high-risk cases.
• Work with regional teams to ensure compliance with import/export laws.
• Liaise with Customs and government bodies for licensing.
• Perform ad-hoc reporting or additional duties as assigned.

Job description

WESTCON GROUP PHILIPPINES is seeking a Trade Compliance Team Lead to manage day-to-day trade compliance operations across assigned workstreams in the Philippines. You will lead prioritization, ensure adherence to screening rules, and support analysts in decision making.

As a senior team member, you will coach analysts, ensure audit readiness, and drive continuous improvement in trade-compliance processes to meet performance targets without compromising integrity.