Tour Operator Office Manager: Ops & Travel Support

Shroff Travel; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading tour operator in Makati is looking for an organized Office Manager to oversee daily operations. Responsibilities include managing staff, handling customer inquiries, coordinating with travel suppliers, and maintaining compliance with company policies. Ideal candidates will have a bachelor's degree and experience in the travel industry. This is an office-based role with occasional travel.

Qualifications

• Experience as an Office Manager or similar role within a tour operator.
• Excellent communication and interpersonal skills required.
• Knowledge of tourism industry regulations and logistics beneficial.

Responsibilities

• Oversee daily office operations for efficiency.
• Manage staff and coordinate with travel suppliers.
• Handle customer inquiries, bookings, and complaints.

Skills

Organizational skills

Communication skills

Multitasking abilities

Problem-solving skills

Customer service experience

Education

Bachelor’s degree in Business Administration, Tourism, or related field

Tools

Microsoft Office

Google Suite

Travel management software

Job description

A leading tour operator in Makati is looking for an organized Office Manager to oversee daily operations. Responsibilities include managing staff, handling customer inquiries, coordinating with travel suppliers, and maintaining compliance with company policies. Ideal candidates will have a bachelor's degree and experience in the travel industry. This is an office-based role with occasional travel.