Tour Operations

Immaculate Connections Tour Services; Cebu City; On-site; Full time

Job summary

A travel agency based in Cebu is offering an internship position for individuals to assist in planning and booking travel arrangements. The role involves excellent customer service and communication, with no prior experience required. Ideal candidates should have a bachelor's degree in tourism or a related field. Responsibilities include coordinating travel plans, handling customer inquiries, and resolving travel-related issues effectively.

Qualifications

• Strong understanding of travel arrangements and destinations.
• Excellent communication skills required.
• No prior experience is necessary, but familiarity with tourism is a plus.

Responsibilities

• Assist clients in planning and booking travel arrangements.
• Provide guidance on accommodations, flights, and tour packages.
• Handle travel emergencies and resolve issues efficiently.

Skills

Customer service

Sales and negotiation

Organizational and multitasking abilities

Proficiency in booking platforms

Microsoft Office

CRM tools

Education

Bachelor’s degree in Tourism, Hospitality, Business, or related field

Job description

Overview

On-site - Cebu • Internship • No Experience Required

Job Description

Responsibilities

• Assist clients in planning and booking travel arrangements; provide guidance on destinations, accommodations, flights, and tour packages to ensure a smooth travel experience.
• Deliver excellent customer service and communication.
• Maintain strong organizational and multitasking abilities.
• Be familiar with popular travel destinations and trends.
• Handle travel emergencies and resolve issues efficiently.
• Apply sales and negotiation skills to promote tour packages and deals.
• Proficiency in using booking platforms, Microsoft Office, and CRM tools.

Qualifications

• Bachelor’s degree in Tourism, Hospitality, Business, or a related field (preferred).

Safety Notice

Note: If the position requires you to work overseas, please be vigilant and beware of fraud.

Fraud Indicators

• Withholds your ID
• Requires you to provide a guarantee or collects property