Test Manager - Internet Banking

QualityKiosk Technologies; Metro Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

QualityKiosk Technologies in the Philippines invites an experienced Test Manager to lead large-scale banking QA programs, including Retail Internet Banking, Mobile Banking, Cards, Core Banking and Wealth Management (Avaloq). The role requires hands-on testing across frontend and backend systems and strong stakeholder management to deliver digital channel transformations.

The ideal candidate has 12-18 years in test management within banking, with mandatory Avaloq Wealth Management experience,

Qualifications

• 12-18 years of test management experience in banking.
• Experience leading testing programs across Retail Internet Banking, Mobile Banking, Cards, Core Banking.
• Hands-on testing across frontend and backend systems.
• Avaloq Wealth Management Platform experience mandatory.
• NPCI and BBPS certification testing experience mandatory.

Responsibilities

• Lead end-to-end testing across Retail Banking, Mobile Banking, Internet Banking, Cards, Core Banking, Wealth Management.
• Prepare and manage Test Plans, Test Execution Approach, Defect Management Strategy, Test Closure Reports.
• Define test scope, timelines, resource allocation, and quality goals.
• Ensure adherence to testing standards, methodologies, and quality gates.
• Drive test governance across multiple projects and releases.
• Manage test deliveries across multiple banking applications and programs.
• Identify project risks, challenges, dependencies, prerequisites, and mitigation plans.
• Track milestones, deliverables, and release readiness.

Skills

Test Management

Banking domain

Retail Internet Banking

Mobile Banking

Avaloq

NPCI Certification Testing

BBPS Certification Testing

Leadership

Stakeholder Management

Agile/Scrum

Tools

SQL

API Validation

Database Testing

Job description

HIRING TEST MANAGER FOR BANKING DOMAIN FOR OUR OVERSEAS CLIENT!!

Looking for strong Test Management expertise with Banking domain experience.

Experience: 12-18 Years

Work Location: Philippines

Preference only for local Filipino's & Immediate Joiners.

About the Role

We are seeking an experienced Test Manager / Senior Test Manager with strong expertise in Retail Internet Banking, Mobile Banking, Cards, Core Banking, and Wealth Management (Avaloq). The ideal candidate will be responsible for leading large-scale testing programs, managing cross-functional QA teams, driving quality governance, and ensuring successful delivery of banking and digital channel transformation projects.

The candidate must possess deep banking domain knowledge, hands-on testing expertise across frontend and backend systems, and strong stakeholder management capabilities. Experience in Avaloq Wealth Management platform, NPCI compliance certifications, and BBPS certifications is mandatory.

Key Responsibilities

Test Management & Delivery Leadership

• Lead end-to-end testing activities across Retail Banking, Mobile Banking, Internet Banking, Cards, Core Banking, and Wealth Management applications.
• Prepare and manage:
• Test Plans
• Test Execution Approach
• Defect Management Strategy
• Test Closure Reports
• Define test scope, timelines, resource allocation, and quality goals.
• Ensure adherence to testing standards, methodologies, and quality gates.
• Drive test governance across multiple projects and releases.

Project Management

• Manage test deliveries across multiple banking applications and programs.
• Identify project risks, challenges, dependencies, prerequisites, and mitigation plans.
• Track project milestones, deliverables, and release readiness.
• Ensure timely delivery with optimal utilization of resources.
• Provide regular status updates to stakeholders and leadership.

Reporting & Governance

• Prepare and present:
• Daily Status Reports (DSR)
• Weekly Status Reports (WSR)
• Monthly Status Reports (MSR)
• Track quality metrics and delivery KPIs.
• Present program updates, quality dashboards, risks, and escalations to stakeholders.
• Drive quality governance meetings and steering committee reviews.

Banking Domain Testing

• Lead testing initiatives across:
• Retail Internet Banking
• Cards & Payments
• Core Banking Systems
• Wealth Management Platforms (Avaloq)
• Validate end-to-end customer journeys and transaction flows.
• Ensure business process compliance and operational readiness.

Compliance & Certification Testing

• Lead compliance validation and certification activities.
• NPCI Compliance Control Testing
• BBPS Certification Testing
• Coordinate with business, technology, and certification teams to achieve successful certifications.
• Ensure regulatory and banking standards compliance.
• Perform root cause analysis through backend log reviews.
• Validate APIs, middleware, and integrations.
• Conduct database validation and data reconciliation activities.
• Support defect triaging and production issue investigations.

Client & Stakeholder Management

• Act as the primary QA point of contact for clients and business stakeholders.
• Conduct client demos, walkthroughs, and project reviews.
• Obtain testing sign-offs and approvals.
• Manage stakeholder expectations and communication effectively.
• Lead, mentor, and motivate QA teams across multiple projects.
• Drive team performance, productivity, and capability development.
• Allocate tasks and monitor team deliverables.
• Foster collaboration, ownership, and continuous improvement culture.
• Support team building and employee engagement initiatives.

Agile Delivery

• Sprint Planning
• Daily Stand-ups
• Sprint Reviews
• Collaborate closely with Product Owners, Business Analysts, and Development Teams.

Mandatory Skills & Expertise

Banking Domain

• Retail Internet Banking
• Cards & Payments
• Core Banking
• Digital Banking Channels
• Wealth Management

Specialized Expertise

• Mandatory experience in Avaloq Wealth Management Platform
• Wealth Management project implementation and testing experience
• NPCI Certification Testing
• BBPS Certification Testing
• Compliance Control Testing

Functional Testing

• End-to-End Testing
• Integration Testing
• System Testing
• User Acceptance Testing Support
• Regression Testing

Technical Skills

• Database Testing
• SQL Queries
• API Validation
• Production Support Analysis

Test Management

• Test Planning
• Release Management
• Test Metrics & Reporting
• Quality Gate Management

Methodologies

• Agile
• Scrum
• Strong Leadership and Team Management Skills
• Excellent Communication and Presentation Skills
• Strong Stakeholder & Client Management Capabilities
• Confident and Result-Oriented Personality
• Excellent Problem-Solving and Analytical Skills
• Ability to manage multiple projects simultaneously
• Strong Decision-Making and Escalation Management Skills
• Team Building and Team Motivation Capability