TELLER (MANDAUE CITY)

Bank of the Philippine Islands (BPI); Philippines; On-site; PHP 223,000 - 335,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Bank Teller to deliver competent, caring, fast and accurate service to clients’ banking needs in line with the bank’s service excellence. You will handle over-the-counter transactions, assist with documents, and cross-sell products while maintaining a WOW customer experience.

The role emphasizes accuracy, initiative, and strong communication as you support customers and collaborate with the branch team.

Qualifications

• Bachelor's degree in any field is required or preferred.
• Fresh graduates are welcome to apply.
• Experience in customer service is an advantage.
• Good communication and interpersonal skills are essential.
• High level of initiative and innovation is expected.
• Ability to work well with people from diverse socio-economic classes.

Responsibilities

• Process over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions.
• Assist UNIPRO for scanning, filing of signature cards and other bank documents.
• Review all check transactions and verify authenticity of notes.
• Cross-sell to existing clients of the branch.
• Refer clients with queries or interest in other bank products.
• Provide WOW customer experience to all transacting clients.
• Perform other functions that may be assigned from time to time.

Skills

Customer service

Communication

Interpersonal skills

Initiative

Diversity awareness

Education

Bachelor's degree

Job description

The Bank Teller provides competent, caring,fast and accurate service to client's banking needs in line with the Bank'soverall objective of service excellence.

Responsibilities

• Processingover-the-counter transactions such as cash and check deposits,withdrawals, encashment, payments and miscellaneous transactions
• AssistingUNIPRO for certain activities such as scanning, filing of signature cardsand other bank documents
• Reviewingall check transactions and verifying authenticity of all notes received
• Cross-sellingto existing clients of the branch
• Referringtransacting clients who have queries or are interested in other bankproducts
• Continuouslyproviding a WOW Customer Experience to all transacting clients
• Performingother functions that may be assigned from time to time

Qualifications

• Bachelor'sDegree in any field, preferably business-related
• Freshgraduates are welcome to apply
• Experiencein customer service is an advantage
• Goodcommunication skills and interpersonal skills
• Highlevel of initiative and innovation
• Abilityto work well with people from various socio-economic classes