Televerifier

ATD AMS Consulting, Inc.; Makati; On-site; PHP 223,000 - 357,000; Full time

Job summary

ATD AMS Consulting, Inc. seeks a Televerifier to conduct verification calls in Makati. The role requires documenting findings, updating databases, and escalating discrepancies to supervisors. You will work with Verification and HR teams on applicant checks, credit information, and due diligence.

Adherence to data privacy and professional communication is essential. Training will be provided to enhance verification techniques and product knowledge in a fast-paced environment.

Qualifications

• Bachelor's degree is required or equivalent.
• Strong communication and telephone skills with active listening.
• Attention to detail in documenting findings and updating records.
• Ability to follow scripts, procedures, and checklists while respecting data privacy.

Responsibilities

• Document call findings accurately and update internal records.
• Escalate discrepancies or risk indicators to supervisors.
• Collaborate with Verification and HR teams to support applicant checking and due diligence.
• Maintain data privacy and professional communication standards.
• Participate in training to improve verification techniques and product knowledge.

Skills

Communication

Phone skills

Data entry

Procedural adherence

Analytical thinking

Office software

Time management

On-site readiness

Flexible schedule

Education

Bachelor's Degree (Any course)

Tools

Microsoft Office 365

Job description

Job Description:

The Televerifier role is an on-site position based in Makati. Involves conducting verification calls to confirm applicant and consumer information, including employment history, educational background, addresses, and other relevant details, following established scripts and guidelines.

Responsibilities:

Includes accurately documenting call findings, updating internal records and databases, and escalating discrepancies or potential risk indicators to supervisors. The Televerifier will collaborate with the verification and HR teams to support applicant checking, credit information solutions, and due diligence assessments, ensuring timely and precise completion of assigned cases. The role also involves adhering to data privacy policies, maintaining professional communication standards, and participating in training to improve verification techniques and product knowledge.

Qualifications:

• Bachelor's Degree (Any course)
• Strong communication and telephone skills, including clear speaking, active listening, and professional customer service abilities.
• Basic data entry and documentation skills, with attention to detail and accuracy in recording information from calls and source documents.
• Ability to follow structured procedures, scripts, and verification checklists, and to comply with confidentiality and data privacy requirements.
• Analytical and critical thinking skills to identify inconsistencies, verify information from multiple sources, and recognize potential risk indicators.
• Proficiency with common office software (e.g., Microsoft office 360, spreadsheets, email) and willingness to learn internal systems and tools.
• Capability to work on-site in Makati, manage time effectively, and handle multiple verification tasks under supervision.
• This position is also open to flexible schedule or full work-from-home set up.