Telesales/Telemarketing Specialist

Nityo Infotech Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading firm in sales solutions seeks a Telesales/Telemarketing Specialist to drive new sales and retain customers. The ideal candidate will have a Bachelor's Degree and at least 2 years of telesales experience, ideally in insurance or banking. Strong communication skills and proficiency in digital tools are essential for this role in Metro Manila, Makati.

Qualifications

• At least 2 years of experience in Sales (Telesales/Telemarketing).
• Experience in insurance or banking is highly preferred.

Responsibilities

• Retain unassigned customers through proactive engagement.
• Drive new sales and ensure customer satisfaction.
• Convert leads from campaigns and offer tailored product solutions.

Skills

Sales techniques

Excellent communication skills

Relationship management

Digital tool proficiency

Education

Bachelor’s Degree in any course

Job description

Overview

The Telesales/Telemarketing Specialist is responsible for retaining unassigned customers, driving new sales, and ensuring customer satisfaction through proactive engagement and relationship management. The role involves reaching out to unassigned clients, converting leads from campaigns, offering tailored product solutions, and preventing policy lapses. Success in this role requires strong sales techniques, product knowledge, and the ability to build long-term customer relationships while meeting individual and company targets.

Qualifications

• Bachelor’s Degree in any course
• At least 2 years of experience in Sales (Telesales/Telemarketing)
• Excellent interpersonal and communication skills (oral and written)
• Computer savvy and comfortable using digital tools
• Experience in insurance or banking is highly preferred
• Can start ASAP