Telesales Specialist

Security Bank Corporation; Batangas City; On-site; PHP 360,000 - 420,000; Full time

Job summary

Security Bank Corporation in Batangas City is seeking a Telesales Specialist to engage Business Banking clients via voice and digital channels, driving product sales, portfolio management, and compliance with internal requirements. You will coordinate with internal teams and execute service actions to support business growth and efficiency.

Responsibilities include proactive outbound calls, handling inbound inquiries, building client relationships, onboarding, and supporting reactivation efforts

Qualifications

• Bachelor's degree required.
• Fresh graduates welcome to apply.
• Customer-oriented with proactive attitude and adaptability.

Responsibilities

• Conduct proactive outbound calls to promote Business Banking products.
• Handle inbound inquiries and guide onboarding or referrals to sales.
• Build relationships, verify information, and identify cross-sell opportunities.
• Support retention and reactivation efforts to grow the client base.

Skills

Customer service

Outbound sales

Communication

Fast learner

Education

Bachelor's degree

Job description

Job Description:

About the Role

As a Telesales Specialist, you will engage Business Banking clients through voice and digital channels to support product sales, portfolio management, and compliance with internal requirements. It involves proactive client outreach, coordination with internal teams, and execution of service actions that contribute to business growth and operational efficiency.

How you'll contribute

• Sales Generation (Outbound) – Conducts proactive outbound calls to existing and potential clients to introduce Business Banking products and services. Leads are qualified during these calls and referred directly to the sales team for further engagement.


• Inbound Lead Handling – Manages inbound inquiries from prospective clients via online applications, marketing events, and digital campaigns. Responds promptly to assess client needs, provide relevant product information, and initiate onboarding or referral to the sales team.


• Client Engagement and Relationship Building – Maintains regular client contact to verify information, build rapport, and identify cross-sell or upsell opportunities. Also conducts welcome and product confirmation calls to support onboarding and enhance client satisfaction.


• Retention and Win-Back Campaigns – Supports anti-attrition and reactivation efforts by reaching out to dormant or former clients to reintroduce Business Banking services and encourage renewed engagement.

What we're looking for

• Bachelor's Degree graduate


• Customer-oriented mindset with a proactive attitude


• Willingness to learn and adapt in a fast-paced environment


• Fresh graduates are welcome to apply

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today