Sales Support Analyst I

Relx Plc; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

RELX is seeking a Sales Support Analyst I in Manila to manage end-to-end order processing for Lexis Nexis products and support internal teams. The role involves preparing and invoicing orders, communicating with Sales, Credit, Billing, and AR, and maintaining standard reports for the government segment.

Familiarity with MS Word/Excel and SQL reporting is required. You will also handle ad hoc tasks and ensure data flows into relevant systems, contributing to efficient customer experiences and

Qualifications

• Familiarity with MS Word and MS Excel (formatting, formulas, pivot, shortcuts)
• Analyzes and generates reports using SQL/DBeaver
• Understand how reports flow into various systems and how tools impact account assignments
• Basic billing and invoicing tasks such as manual/prepay invoice, e-submission, billing inquiries

Responsibilities

• Enter orders for Lexis Nexis products and process orders from initial review to invoicing
• Communicate with internal customers (Sales, Credit and Collection, Customer Service, Billing and AR) to foster collaboration
• Maintain existing reports and deliver simple reports for government segment
• Ad hoc tasks initiated by REPH and BU
• Translate strategic plans into account assignments and dependent processes

Skills

Order processing

Customer communication

MS Excel

SQL / DBeaver

Billing & invoicing

Education

Bachelor's degree not required

Tools

MS Word

MS Excel

MS Access

SQL/DBeaver

Job description

.Sales Support Analyst I page is loaded## Sales Support Analyst Ilocations: Manilatime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (6 days left to apply)job requisition id: R113801* Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.* Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing in accordance with established business rules.* Effectively communicate with internal customers (i.e. Sales, Credit and Collection, Customer Service, Billing and Invoicing Accounts Receivable, etc.) fostering collaborative relationships among different teams.* Maintain existing reports and deliver simple reports based on the requirements of the federal government segment.* Familiarity with basic functions for MS Word and MS Excel (formatting, formulas, pivot, short-cuts) and MS Access.* Translate strategic plans, sales org and territory designs into physical account assignments and other dependent systems/processes.* Analyzes and generates reports using SQL/DBeaver; makes recommendations as he/she sees effective for better customer experience as requested.* Understand how reports flow into various systems and how different tools/systems impact account assignments.* Perform basic billing and invoicing tasks such as manual/prepay invoice, e-submission, billing and payment inquiry, billing modification etc.* Ad hoc Tasks initiated by REPH and BU.* Other duties as assigned.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.