Telesales Associate

Security Bank; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Security Bank in Makati invites a Telesales Associate to drive channel and campaign targets through telemarketing callouts, promoting the Better Banking experience by offering multiple sales and marketing products, services and programs. You will conduct outbound calls, ensure accurate client data, comply with bank policies, and handle related tasks as assigned, with onsite work in Ayala, Makati.

Fresh graduates are welcome, and a Bachelor’s degree is required; communication skills in writing

Qualifications

• Fresh graduates are encouraged to apply.
• Candidate must possess at least a Bachelor's Degree in any field.
• With effective communication skills both in writing and speaking.
• Experience in sales or telemarketing is an advantage, but not required.
• Must be willing to work onsite in Ayala, Makati.

Responsibilities

• Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
• Ensure completeness, accuracy and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
• Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.
• Performs other related tasks which may be assigned from time to time.

Skills

Communication skills

Education

Bachelor's degree

Job description

Keyland Arnaiz Bldg., Makati, Metro Manila, Philippines ..+ 1

1 - 2 Years

Job Description

The Role

As a Telesales Associate, you are responsible for achieving channel and campaign targets through telemarketing callouts. Promote the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services and programs.

How you'll contribute:

• Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
• Ensure completeness, accuracy and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
• Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.
• Performs other related tasks which may be assigned from time to time.

What we're looking for:

• Fresh graduates are encouraged to apply
• Candidate must possess at least a Bachelor's Degree in any filed/courses
• With effective communication skills both in writing and speaking
• Experience in sales or telemarketing is an advantage, but not required.
• Must be willing to work onsite in Ayala, Makati.

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”