Telephone Sales Representative

Vortex Business Process Outsourcing OPC; Negros Oriental; On-site; PHP 201,000 - 357,000; Full time

Job summary

A business process outsourcing company in Negros Oriental seeks candidates for a sales-focused role. Responsibilities include engaging customers, achieving sales targets, and maintaining strong relationships. The ideal candidate has excellent communication skills, proven experience in sales or customer service, and is proficient with CRM and Office software. A high school diploma is required, while higher education is preferred. Competitive work environment and growth opportunities are offered.

Qualifications

• Proven experience in sales or customer service, preferably in a telephone-based role.
• Excellent verbal communication and active listening abilities.
• Ability to manage multiple tasks and maintain accurate records.
• Ability to persuade and negotiate effectively.
• Familiarity with CRM software and Microsoft Office Suite.

Responsibilities

• Engage customers to promote products/services.
• Achieve monthly sales targets.
• Build and maintain client relationships.
• Customer relationship: Build and maintain rapport with clients for repeat business.
• Data entry: Accurately record customer interactions and sales information.
• Feedback collection: Gather customer insights to enhance service offerings.
• Team collaboration: Work with marketing and sales teams to optimize strategies.
• Continuous learning: Stay updated on industry trends and company offerings.

Skills

Communication skills

Persuasion skills

Organizational skills

Problem-solving

Time management

Problem-solving

Adaptability

Team collaboration

CRM familiarity

Microsoft Office

Education

High school diploma or equivalent

Associate’s or bachelor’s degree preferred

Bachelor’s degree

Tools

CRM software

Microsoft Office Suite

Job description

Job Description

• Engage customers: Initiate and maintain conversations to promote products/services.
• Sales goals: Achieve monthly targets through effective communication and persuasion.
• Product knowledge: Understand and articulate product features and benefits.
• Customer relationship: Build and maintain rapport with clients for repeat business.
• Data entry: Accurately record customer interactions and sales information.
• Feedback collection: Gather customer insights to enhance service offerings.
• Team collaboration: Work with marketing and sales teams to optimize strategies.
• Continuous learning: Stay updated on industry trends and company offerings.
• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Experience: Proven experience in sales or customer service, preferably in a telephone-based role.
• Communication skills: Excellent verbal communication and active listening abilities.
• Persuasion skills: Strong ability to persuade and negotiate effectively.
• Technical proficiency: Familiarity with CRM software and Microsoft Office Suite.
• Organizational skills: Ability to manage multiple tasks and maintain accurate records.
• Problem-solving: Capable of addressing customer inquiries and resolving issues promptly.
• Adaptability: Willingness to learn and adapt to new products and services.
• Team player: Ability to collaborate with team members to achieve sales goals.
• Time management: Strong ability to prioritize tasks and manage time effectively.

HR Officer Vortex Business Process Outsourcing OPC

Working Location

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