Telemarketer

Autokid Subic Trading Corporation; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Autokid Subic Trading Corporation seeks a Telemarketer to generate sales opportunities for its automotive products and mobility solutions. The role focuses on outbound calls, lead qualification, and coordinating with the sales team to meet targets.

You will maintain customer communications, follow up on inquiries, schedule appointments, and promote vehicles and services to prospective and existing customers.

Qualifications

• Bachelor’s degree required or college undergraduate considered
• Minimum 6 months to 1 year of telemarketing, sales or customer service experience preferred
• Experience in automotive sales or dealership operations is an advantage

Responsibilities

• Conduct outbound calls to promote vehicles, automotive products, and mobility solutions
• Generate and qualify leads through telemarketing and inquiries
• Identify customer needs and budget to recommend suitable products
• Provide pricing, financing options, promotions, and unit availability
• Schedule showroom visits, demonstrations, and appointments for qualified prospects
• Follow up on inquiries, quotes, and leads to drive conversions
• Maintain accurate customer data, call records, and lead status in CRM
• Collaborate with Sales Executives and other departments to fulfill leads
• Build lasting relationships through professional, proactive communication
• Meet daily call, lead, and appointment targets

Skills

Verbal communication

Customer service

Negotiation

Goal-oriented

Organizational skills

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Job description

Job Summary

The Telemarketer (Automotive Industry) is responsible for generating sales opportunities by reaching out to prospective and existing customers through phone calls and other communication channels. The role promotes the company’s commercial vehicles, passenger vehicles, automotive products, and mobility solutions by identifying customer needs, providing relevant product information, and generating qualified leads for the sales team.

The Telemarketer is responsible for maintaining regular customer communication, following up on inquiries and leads, scheduling appointments or vehicle presentations, and supporting the sales team in achieving monthly sales targets.

Key Responsibilities

• Conduct outbound calls to prospective and existing customers to introduce and promote the company’s vehicles, automotive products, and mobility solutions.

• Generate and qualify leads through telemarketing, customer referrals, database leads, online inquiries, and other sources.

• Identify customer needs, preferences, budget, and vehicle requirements to recommend suitable products or endorse qualified leads to the Sales Team.

• Provide customers with basic information regarding vehicle models, features, specifications, pricing, financing options, promotions, and available units.

• Follow up on inquiries, quotations, leads, and previous customer interactions to encourage sales conversion.

• Schedule appointments, showroom visits, vehicle demonstrations, and client meetings for qualified prospects.

• Maintain and update accurate customer information, call records, lead status, and follow-up activities in the company.

• Coordinate with Sales Executives and other concerned departments regarding qualified leads, customer requests, vehicle availability, and sales inquiries.

• Build and maintain positive relationships with customers through consistent and professional communication.

• Meet daily call, lead generation, appointment-setting, and monthly sales support targets.

• Handle customer questions and concerns professionally and endorse complex inquiries to the appropriate department when necessary.

• Conduct customer follow-ups after inquiries, quotations, appointments, and vehicle purchases to support customer satisfaction and potential repeat business.

• Monitor market trends, customer preferences, competitor activities, and current promotions to improve lead generation and sales opportunities.

• Perform other sales and telemarketing-related tasks that may be assigned by the immediate supervisor.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or any related field; college undergraduates are also welcome to apply.

• At least 6 months to 1 year of experience in telemarketing, sales, customer service, business development, or account management is preferred.

• Experience in automotive sales, dealership operations, automotive products, or related industries is an advantage.

• Strong verbal communication, customer service, negotiation, and interpersonal skills.

• Confident and professional when communicating with customers through phone calls and other communication channels.

• Customer-oriented, persuasive, and goal-driven, with the ability to meet daily and monthly targets.

• Basic knowledge of automotive products, vehicle specifications, financing options, and dealership sales processes is an advantage.

• Proficient in Microsoft Office applications.

• Highly organized and able to manage multiple leads, follow-ups, and customer inquiries.

• Willing to work in a fast-paced sales environment and handle a high volume of outbound calls.

• Must be willing to conduct occasional field work or attend client activities when required.