Telemarketer

optiBPO; Angeles; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

In-house medical team and HMO coverage

Healthy workplace promotes creativity

Job summary

optiBPO, based in Angeles City, Pampanga, Philippines, is seeking a Telemarketer to generate sales through both cold calls and responding to requests. The role requires presenting product benefits, handling inquiries, and meeting sales quotas in a fast-paced office environment.

You must be willing to work in the office in Angeles City during the morning shift, with responsibilities including data entry, CRM updates, and maintaining customer records.

Qualifications

• Proven experience as a telemarketer or similar sales/customer service role.
• Proven track record of successfully meeting sales quotas, preferably over the phone.
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Excellent communication and presentation skills.
• Proficient in English
• Skilled in negotiation and dealing with complaints.
• Persistent and results-oriented

Responsibilities

• Cold call people using a given phone directory to sell products.
• Answer incoming calls from prospective customers.
• Use scripts to provide information about the product’s features, prices, etc., and present their benefits.
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer’s personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information

Skills

Telemarketing

Sales experience

Negotiation

Customer service

Education

High school diploma

BSc/BA a plus

Tools

CRM software

Telephone systems

Job description

Job Description:

Job Category: Sales | JR-22477

Job Location: Angeles City, Pampanga

Expand your skills and grow your career by being part of a growing AU-based team here in the Philippines!

Why will you love working with this Client?

This client is a Western Australian-owned and operated company that leads the market in providing a complete office solution of design, manufacturing, and installation for workspaces. Delivering good-quality products and services to many clients for years now, joining this amazing company will open greater opportunities for professionals like you!

Location / Shift

Angeles City, Morning Shift

NOTE:

You must be willing to work in the office at the above office location to apply for this position.

Job Summary

Generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

Responsible & Duties

• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about the product’s features, prices, etc., and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Requirments

• Proven experience as a telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas, preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented

Qualification

• High school diploma; BSc/Ba is a plus
• 1-2-year(s) experience in telemarketing
• Proficiency in English

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of a telemarketer within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Telemarketer role at optiBPO offers great career prospects.