Onsite Call Center Agent - Paid Training & Growth

Caldwell Communications Consultancy Philippines; Lapu-Lapu; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

A leading communications consultancy is seeking a Call Center Agent for its Cebu site. The role involves handling customer inquiries through various channels and delivering excellent support in a dynamic setting. Candidates are expected to have good communication skills and a customer-focused mindset, with no prior BPO experience required. Opportunities for career growth and a supportive work environment are offered. This position operates onsite on a shifting schedule.

Qualifications

• No previous BPO experience required.
• Willingness to work onsite and open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver great customer support in a fast-paced environment.

Skills

Good English communication skills

Basic computer skills

Customer-focused

Education

HS/SHS graduate (College preferred)

Job description

A leading communications consultancy is seeking a Call Center Agent for its Cebu site. The role involves handling customer inquiries through various channels and delivering excellent support in a dynamic setting. Candidates are expected to have good communication skills and a customer-focused mindset, with no prior BPO experience required. Opportunities for career growth and a supportive work environment are offered. This position operates onsite on a shifting schedule.