Telco Customer Support Specialist | Retention & Billing

Gratitude Philippines; Iloilo; On-site; PHP 201,000 - 335,000; Full time

Job summary

Gratitude Philippines in Iloilo is hiring Customer Service Representatives to join a dynamic BPO team. You will assist customers, address inquiries, and deliver high-quality service with a focus on problem-solving and courtesy.

We welcome both experienced BPO professionals and aspiring candidates who are 18+, with a high school diploma, and strong communication skills. Roles include Telco Retention and Telco Billing accounts, offering growth opportunities within a supportive workplace.

Qualifications

• 18 years old and above.
• At least K12 Graduate.
• Good communication skills.

Responsibilities

• Assist customers, address inquiries, and provide excellent service.
• Handle Telco Retention and Telco Billing accounts.

Skills

Good communication skills

Education

K12 Graduate

Job description

Gratitude Philippines in Iloilo is hiring Customer Service Representatives to join a dynamic BPO team. You will assist customers, address inquiries, and deliver high-quality service with a focus on problem-solving and courtesy.

We welcome both experienced BPO professionals and aspiring candidates who are 18+, with a high school diploma, and strong communication skills. Roles include Telco Retention and Telco Billing accounts, offering growth opportunities within a supportive workplace.