Healthcare Account CSR — Dynamic Call Center Agent

Telesys BPO; Pasay; On-site; PHP 357,000 - 424,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A customer service outsourcing firm in Metro Manila is seeking full-time Call Center Agents to join their team. This role requires handling customer inquiries and delivering exceptional service as the first point of contact. Candidates should be high school graduates with strong communication skills. Experience in customer service is a plus, but training will be provided. The company offers competitive salaries along with performance-based incentives and various employee benefits, including wellness programs and opportunities for career advancement.

Qualifications

• Ability to work in a fast-paced, high-volume call environment.
• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle inquiries, resolve concerns, and deliver top-tier service.
• Serve as the first point of contact for customers.

Skills

Strong communication skills

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A customer service outsourcing firm in Metro Manila is seeking full-time Call Center Agents to join their team. This role requires handling customer inquiries and delivering exceptional service as the first point of contact. Candidates should be high school graduates with strong communication skills. Experience in customer service is a plus, but training will be provided. The company offers competitive salaries along with performance-based incentives and various employee benefits, including wellness programs and opportunities for career advancement.