Telco Account CSR | TP Makati | Up to ₱27K

Gratitude Philippines; Manila; Sur place; PHP 274 000 - 328 000; Plein temps

Avantages offerts par ce poste

HMO coverage and government-mandated/2

Paid training from Day 1

Clear career growth and promotion

Stable Telco Voice Account

Résumé du poste

Teleperformance Makati is urgently hiring a Customer Service Representative for our Telco Voice Account. Open to candidates with as low as 3 months BPO experience and willing to work onsite in Makati on a shifting schedule.

You will handle inbound telco inquiries, provide accurate information, resolve issues, and strive to meet quality and performance targets while delivering excellent service.

Qualifications

• High School Diploma or Senior High School graduate.
• At least 3 months of BPO experience (voice or non-voice accepted).
• Strong English communication skills.
• Willing to work onsite in Makati on a shifting schedule.
• Immediate start preferred.

Responsabilités

• Handle inbound inquiries related to telco products and services.
• Provide accurate information and resolve customer concerns.
• Deliver excellent customer service and ensure customer satisfaction.
• Meet quality and performance targets.

Connaissances

English communication

Customer service

Formation

High School Diploma (Old Curriculum) or Senior High School

Description du poste

Customer Service Representative - Telco Account | Teleperformance Makati | Up to ₱27K | 3 Months Exp Accepted

Company: Teleperformance - World's Largest BPO

Location: Makati City (Onsite)

Salary: Up to ₱27,000 Package + Benefits

Employment Type: Full-time

Industry: BPO / Telecommunications

Work Setup: Onsite, Voice Account, Shifting Schedule

About The Role

Teleperformance Makati is urgently hiring Customer Service Representatives for our stable Telco Voice Account. Open to candidates with as low as 3 months BPO experience - ideal for BPO beginners looking to grow!

Key Responsibilities

• Handle inbound inquiries related to telco products and services
• Provide accurate information and efficiently resolve customer concerns
• Deliver excellent customer service and ensure customer satisfaction
• Meet quality and performance targets

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate
• At least 3 months BPO experience (voice or non-voice accepted)
• Good to excellent English communication skills
• Willing to work onsite in Makati City on a shifting schedule
• Can start ASAP

Benefits & Perks

• Up to ₱27K monthly compensation package
• HMO coverage and government-mandated benefits
• Paid training from Day 1
• Clear career growth and promotion opportunities with Teleperformance
• Stable Telco Voice Account