Telco Account (Chat Support) | 3 Months BPO | 30k Sign-on Bonus | ASAP

Telesys BPO; Makati; Presencial; PHP 304.668 - 364.932; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary with performance‑based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Comprehensive government‑mandated benefits and insurance

Company equipment and parking space provided

Resumo da vaga

Telesys BPO in Makati is seeking a Call Center Agent for a 3-month contract position in chat support. Candidates must be high school graduates, while a college degree is an advantage. Responsibilities include serving as the first point of contact for customers, handling inquiries, and maintaining high quality standards in a fast-paced environment. This full-time role offers a competitive salary and various employee benefits, including paid leave and wellness programs.

Qualificações

• High school graduation is required, and a college degree is an advantage.
• Ability to work flexible hours, including nights and weekends.
• No prior BPO experience required; open to all applicants.

Responsabilidades

• Serve as the first point of contact for customers via chat.
• Handle customer inquiries and resolve concerns with quality service.
• Maintain high volume and quality standards in a fast‑paced chat environment.

Conhecimentos

Strong communication and customer service skills

Ability to work in a fast‑paced environment

Formação

High school graduate

College degree (an advantage)

Descrição da vaga

Telco Account (Chat Support) – 3 Months BPO – 30k Sign‑on Bonus

3‑month contract position as a Call Center Agent/CSR with onsite work in Makati. Full‑time, shift schedule. No prior BPO experience required, high school graduation required (college degree an advantage).

Responsibilities

• Serve as the first point of contact for customers via chat.
• Handle customer inquiries, resolve concerns, and deliver top‑tier service.
• Maintain high volume and quality standards in a fast‑paced environment.
• Follow company procedures and use provided training and tools.

Qualifications

• High school graduate (college degree an advantage).
• Strong communication and customer service skills.
• Ability to work in a fast‑paced, high‑volume chat environment.
• Open to applicants with or without BPO experience.
• Flexible to shifting schedules, including nights, weekends, and holidays.

Benefits

• Competitive salary with performance‑based incentives.
• Paid vacation and sick leave.
• Opportunities for promotion and career development.
• Wellness programs and exclusive employee discounts.
• Comprehensive government‑mandated benefits and insurance.
• Company equipment and parking space provided.

Location

In‑office, Makati, Metro Manila.