Technology Risk Consultant

Manulife; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Manulife is seeking a Senior Data Analyst/Technology Risk Consultant to design and analyze risk metrics across business, technology, and cybersecurity domains. You will translate complex data into actionable insights for senior leadership and risk committees.

The role requires strong analytical abilities, experience in KRIs/KPIs, and the ability to mentor team members while partnering with Cybersecurity and Technology teams. Hybrid work and potential night shifts are available.

Qualifications

• Bachelor's degree holders with relevant work experience are welcome to apply.
• 5-7 years experience in analytics, risk management, cybersecurity, or technology governance.
• Strong analytical skills and ability to interpret complex data sets and identifying trends, patterns, and emerging risks.
• Hybrid Work Arrangement: Amenability to work onsite and from home anytime depending on business need.
• Shift Schedule: Amenability to work on mid shift or night shift depending on business need.
• Proven ability to translate technical data into clear, business focused insights.
• Strong understanding of risk metrics (KRIs, KCIs, KPIs) with leading and lagging indicators.

Responsibilities

• Analyze trends across KRIs, KCIs, and KPIs to identify emerging risks and control weaknesses.
• Provide analytical input to enhance metric design, including leading indicators, thresholds, and signal quality.
• Develop executive level insights and narratives for risk committees and senior leadership.
• Partner with Cybersecurity and Technology teams to improve interpretation of metric results.
• Support thematic reviews and challenge metrics that do not provide meaningful risk insight.
• Contribute to the evolution of the technology risk metrics framework and reporting approach.
• Analyze breach trends and systemic risk patterns to inform leadership decisions.

Skills

Analytical thinking

Data storytelling

Stakeholder engagement

Mentorship

Education

Bachelor's degree in a relevant field

Tools

Excel (Power Query & VBA)

Python

R

Power BI

Tableau

Qlik Sense

Job description

The Senior Data Analyst/Technology Risk Consultant is responsible for designing, developing, analyzing, and interpreting business, technology, and cybersecurity risk metrics to provide actionable insights that support strategic decision-making and drive business performance. As part of the GBS COO - Business Insights & Analytics team in Manulife.

Key Responsibilities:

• Analyze trends across KRIs, KCIs, and KPIs to identify emerging risks and control weaknesses.
• Provide analytical input and recommendations to enhance metric design, including leading indicators, thresholds, and signal quality, and relevance.
• Develop executive level insights and narratives for risk committees and senior leadership.
• Partner with Cybersecurity (GCS) and Technology teams to improve interpretation of metric results.
• Support thematic reviews and challenge metrics that do not provide meaningful risk insight.
• Contribute to the evolution of the technology risk metrics framework and reporting approach.
• Analyze breach trends and systemic risk patterns to inform leadership decisions.

Qualifications:

• Education: Bachelor's degree holders with relevant work experience are welcome to apply
• 5-7 years experience in analytics, risk management, cybersecurity, or technology governance
• Strong analytical skills and ability to interpret complex data sets and identifying trends, patterns, and emerging risks
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Shift Schedule: Amenability to work on mid shift or night shift (dependent on business need)
• Proven ability to translate technical data into clear, business focused insights
• Strong understanding of risk metrics (KRIs, KCIs, KPIs), including leading and lagging indicators, with demonstrated ability to challenge and enhance metric design, thresholds, and overall signal quality to improve effectiveness
• Strong communication and stakeholder engagement skills
• Experience in supporting executive or committee-level reporting, including development of narratives and decision-focused insights is an asset
• Minimum Skills to Hire/Must Haves:
• Should have advanced knowledge on Microsoft Excel (Power Query & VBA Macro)
• Intermediate to advanced knowledge on Microsoft PowerPoint and Business Intelligence Tools such as Python, R for data querying, PowerBI, QlikView, Qlik Sense, Tableau, or any other similar tool.
• Should have hands-on experience in data analysis, data manipulation, and ETL processes skills such as collecting, transforming, and compiling raw data and generating useful reports from raw information.
• Should have demonstrated data storytelling, data visualization, and data governance skills to create compelling reports with dashboard elements like tables, charts, graphs, heat maps, and data models.
• Should have an extensive familiarity with data management concepts such as data warehousing, data mining and extraction, and predictive analytics and business reporting principles and best practices.
• Should have analytical skills to rigorously and effectively examine large quantities of data and derive useful insights from these data sets.
• Should provide mentorship to team members on best practices in reporting and dashboard development, while also leading team initiatives and strategic projects.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.