Senior Data Analyst - Risk & Metrics | Hybrid

Manulife group; Quezon City; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

The Senior Data Analyst at Manulife is responsible for designing, developing, analyzing, and interpreting business, technology, and cybersecurity risk metrics to provide actionable insights that support strategic decision-making and drive business performance.

This role sits within the GBS COO – Business Insights & Analytics team, offering a hybrid work arrangement and exposure to cross-functional risk data and executive reporting.

Qualifications

• Bachelor’s degree holders with relevant work experience are welcome to apply
• 5–7 years’ experience in analytics, risk management, cybersecurity, or technology governance
• Strong analytical skills and ability to interpret complex data sets and identify trends, patterns, and emerging risks
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Shift Schedule: Amenability to work on mid shift or night shift (dependent on business need)
• Proven ability to translate technical data into clear, business-focused insights
• Strong understanding of risk metrics (KRIs, KCIs, KPIs), including leading and lagging indicators, with demonstrated ability to challenge and enhance metric design, thresholds, and overall signal quality to improve effectiveness
• Strong communication and stakeholder engagement skills
• Experience in supporting executive or committee-level reporting, including development of narratives and decision-focused insights is an asset
• Should have advanced knowledge on Microsoft Excel (Power Query & VBA Macro)
• Should have hands-on experience in data analysis, data manipulation, and ETL processes skills such as collecting, transforming, and compiling raw data and generating useful reports from raw information
• Should have demonstrated data storytelling, data visualization, and data governance skills to create compelling reports with dashboard elements like tables, charts, graphs, heat maps, and data models
• Should have extensive familiarity with data management concepts such as data warehousing, data mining and extraction, and predictive analytics and business reporting principles and best practices
• Should have analytical skills to rigorously and effectively examine large quantities of data and derive useful insights from these data sets
• Should provide mentorship to team members on best practices in reporting and dashboard development, while also leading team initiatives and strategic projects

Responsibilities

• Analyze trends across KRIs, KCIs, and KPIs to identify emerging risks and control weaknesses
• Provide analytical input and recommendations to enhance metric design, including leading indicators, thresholds, and signal quality, and relevance
• Develop executive level insights and narratives for risk committees and senior leadership
• Partner with Cybersecurity (GCS) and Technology teams to improve interpretation of metric results
• Support thematic reviews and challenge metrics that do not provide meaningful risk insight
• Contribute to the evolution of the technology risk metrics framework and reporting approach
• Analyze breach trends and systemic risk patterns to inform leadership decisions

Skills

Advanced Excel

Power Query

VBA Macro

Power BI

Python

R

Data storytelling

Data governance

Tableau

QlikView

Qlik Sense

Data analysis

Education

Bachelor’s degree in a relevant field

Tools

Excel

Power BI

Tableau

QlikView

Qlik Sense

Python

R

Job description

The Senior Data Analyst at Manulife is responsible for designing, developing, analyzing, and interpreting business, technology, and cybersecurity risk metrics to provide actionable insights that support strategic decision-making and drive business performance.

This role sits within the GBS COO – Business Insights & Analytics team, offering a hybrid work arrangement and exposure to cross-functional risk data and executive reporting.