Technical Support Specialist - Telco Connectivity (Onsite)

Neksjob Corporation; Sulop; Presencial; PHP 295.000 - 353.000; Jornada completa

Descripción de la vacante

Neksjob Corporation seeks a technically proficient Technical Support Representative for a Telco account in McKinley, Taguig City. You will assist customers with telecom-related technical issues and provide reliable service information to ensure high-quality support.

The role requires at least 6 months in technical support, good English communication, and willingness to work onsite with shifting schedules. Onsite work and customer-first mindset are essential.

Formación

• Minimum 6 months of technical support experience.
• Prefer Telco account experience.
• Willing to work onsite in McKinley, Taguig City.
• Willing to work on shifting schedules.
• Good English communication skills.

Responsabilidades

• Assist customers with telecommunications-related technical concerns.
• Troubleshoot internet and connectivity issues.
• Provide accurate service information and guidance.
• Deliver excellent customer support and resolve inquiries efficiently.

Conocimientos

Technical support

Customer service

English proficiency

Educación

High school diploma

Descripción del empleo

Neksjob Corporation seeks a technically proficient Technical Support Representative for a Telco account in McKinley, Taguig City. You will assist customers with telecom-related technical issues and provide reliable service information to ensure high-quality support.

The role requires at least 6 months in technical support, good English communication, and willingness to work onsite with shifting schedules. Onsite work and customer-first mindset are essential.