Customer Service Representative- Telco Account - Mckinley

Neksjob Corporation; Sulop; Vor Ort; PHP 295.000 - 353.000; Vollzeit

Zusammenfassung

Neksjob Corporation is seeking technically skilled Technical Support Representatives for a Telco account in McKinley, Taguig City. You will assist customers with telecommunications-related technical concerns and troubleshoot internet issues on a full-time onsite basis.

Candidates with 6 months of technical support experience and good English communication will thrive in this role. Willingness to work shifting schedules is required.

Qualifikationen

• At least 6 months of technical support experience.
• Prefer Telco account experience.
• Onsite work in McKinley, Taguig City.
• Willing to work on shifting schedules.
• Good English communication skills.
• Basic computer and troubleshooting skills.

Aufgaben

• Assist customers with telecommunications-related technical concerns.
• Troubleshoot internet and connectivity issues.
• Provide accurate service information to customers.
• Deliver excellent customer support.

Kenntnisse

Tech support exp

Telco account exp

English communication

Basic computer skills

Ausbildung

HS diploma

Jobbeschreibung

Company: Neksjob Corporation
Location: McKinley, Taguig City
Salary: Up to ₱29,000 per month
Work Setup: Full-time, Onsite

Job Description

We are looking for technically skilled and customer-focused individuals to join our team as Technical Support Representatives for a Telco Account in McKinley, Taguig City. Successful applicants will assist customers with telecommunications-related technical concerns, troubleshoot internet and connectivity issues, provide accurate service information, and deliver excellent customer support.

Qualifications

• At least 6 months of technical support experience
• Preferably with Telco account experience
• At least High School Graduate (old curriculum) or Senior High School Graduate
• Good English communication skills
• Basic computer and troubleshooting skills
• Willing to work onsite in McKinley, Taguig City
• Willing to work on shifting schedules