Technical Support Specialist - Flexible Hours

Metacom Careers; Navotas; On-site; PHP 279,000 - 469,000; Full time

Job summary

Metacom Careers seeks a capable Technical Support Specialist in Metro Manila to assist customers via phone, email, and chat, troubleshoot issues, and document interactions in the ticketing system.

This role requires a high school diploma, 2+ years in technical support, and strong problem-solving along with excellent verbal and written communication. Flexible hours including evenings and weekends are required.

Qualifications

• High school diploma required.
• 2+ years in technical support.
• Strong problem-solving skills.
• Excellent verbal and written communication.

Responsibilities

• Assist customers via phone, email, and chat.
• Troubleshoot issues and provide solutions.
• Document interactions in ticketing system.

Skills

Customer service

Troubleshooting

Verbal communication

Written communication

Education

High school diploma

Job description

Metacom Careers seeks a capable Technical Support Specialist in Metro Manila to assist customers via phone, email, and chat, troubleshoot issues, and document interactions in the ticketing system.

This role requires a high school diploma, 2+ years in technical support, and strong problem-solving along with excellent verbal and written communication. Flexible hours including evenings and weekends are required.