Technical Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Bacolod; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment outsourcing company in Bacolod is seeking a Technical Support Representative to assist customers with technical inquiries related to software and hardware. This entry-level position requires a High School diploma and strong interpersonal skills. The ideal candidate should be detail-oriented and a team player, working primarily in an office environment with standard hours and potential shifts.

Qualifications

• Entry-level position; prior customer service experience preferred.
• Detail-oriented and a team player.

Responsibilities

• Provide technical assistance and support for software and hardware queries.
• Diagnose and troubleshoot technical problems in a timely manner.
• Maintain documentation of customer interactions and solutions.

Skills

Proficient in English

Strong interpersonal skills

Communication skills

Familiarity with CRM systems

Education

High/Senior High School diploma

Job description

A recruitment outsourcing company in Bacolod is seeking a Technical Support Representative to assist customers with technical inquiries related to software and hardware. This entry-level position requires a High School diploma and strong interpersonal skills. The ideal candidate should be detail-oriented and a team player, working primarily in an office environment with standard hours and potential shifts.