Technical Support Officer

Newport World Resorts; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

Newport World Resorts is seeking a Technical Support Officer to assist project managers with technical desk work, documentation verification, and compliance tracking. The role focuses on preparing RFIs, screening submittals, and maintaining logs to support high-level decision-making.

The ideal candidate holds an engineering or architectural degree, is PRC-licensed, and has 2-3 years in Construction Management.

Qualifications

• Engineering or Architectural degree required.
• 2-3 years of experience in Construction Management.
• Licensed and registered by PRC.

Responsibilities

• Prepare RFIs and track them for the PMs.
• Pre-screen subcontractor drawings, data sheets, and method statements.
• Maintain accurate technical logs for RFIs, submittals, change requests, and design variations.
• Prepare technical status reports and compliance documentation for monthly PM reports.

Skills

Technical coordination

Documentation

Compliance tracking

Education

Engineering or Architectural degree

PRC licensed

Tools

Bluebeam

Job description

JOB SUMMARY

In this role, the Technical Support Officer acts as a technical assistant/coordinator to project managers, taking care of technical desk work, documentation verification, compliance tracking, and technical prep work so project managers can focus on high-level decision-making.

RESPONSIBILITIES

Technical Submittal & RFI Pre-Screening

• RFI Preparation & Tracking: Draft, review, and organize technical Requests for Information (RFIs) on behalf of the project management team before sending them to design consultants or clients.
• Submittal Vetting: Pre-screen subcontractor shop drawings, material data sheets, and Method Statements for completeness and specification alignment before passing them to the Project Manager for final sign-off.
• Technical Log Maintenance: Maintain accurate, up-to-date tracking logs for RFIs, technical submittals, change requests, and design variations to keep PMs informed of approval statuses.

Design Change & Variation Technical Evaluation

• Technical Impact Assessment: Assist PMs in reviewing proposed technical design changes, material substitutions, or value-engineering proposals by evaluating their technical feasibility against original specs.
• Quantity & Scope Take-offs: Perform basic digital quantity take-offs and technical measurements from drawings to assist PMs in evaluating subcontractor variation claims or cost impacts.
• Drawing Revision Comparison: Perform overlay audits (e.g., via Bluebeam) on revised drawing packages to highlight exact technical scope changes for the PM team.

Compliance & Technical Reporting Support

• Technical Status Reports: Prepare technical summaries, submittal approval matrices, and engineering risk summaries for inclusion in monthly PM reports to clients or executives.
• Specification Compliance Audits: Cross-check supplier factory test certificates, mill certificates, and third-party lab results against project requirements to ensure the PM team maintains full legal and quality compliance records.
• As-Built & Handover Package Assembly: Coordinate and compile technical handover documentation (maintenance manuals, warranties, approved as-built drawings, test records) required for project closeout.

QUALIFICATIONS

• Minimum degree holder of any Engineering or Architectural Course
• Minimum of 2-3yrs relevant experience in Construction Management
• Must be Licensed and registered by PRC