Technical Support Engineer (Solar Energy)

JAV Resource Corporation; Olongapo; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Office-based schedule

Climate-controlled setting

Career development

Relocation support

Competitive compensation

Job summary

JAV Resource Corporation in the Philippines is seeking a dedicated Technical Support Engineer to join our office-based team in Olongapo. You will provide expert technical support for solar inverter and battery systems, troubleshoot issues, and collaborate with fellow engineers to craft comprehensive solutions for clients.

The ideal candidate holds a Bachelor's degree in Electrical Engineering or Electronics & Communications, possesses strong problem-solving and communication skills, and is eager

Qualifications

• Bachelor's degree in Electrical Engineering, Electronics & Communications Engineering or related field.
• Strong problem-solving skills and ability to explain technical information clearly.
• Excellent written and verbal communication skills.
• Passion for technology and helping others.
• Previous experience in a technical support role is a plus, but not required.

Responsibilities

• Provide expert technical support as the go-to person for clients, helping them troubleshoot and resolve issues with solar inverter and/or battery.
• Work closely with engineers to collaborate and provide comprehensive, technical solutions for clients and stakeholders.
• Stay ahead of the curve by continuously learning about latest technologies and developing creative solutions for complex problems.

Skills

Technical troubleshooting

Communication skills

Problem-solving

Team collaboration

Education

Bachelor's degree in Electrical Engineering / Electronics & Communications

Job description

About the role

We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This isn't your typical field-based engineering role. Instead, you'll be working in our well-equipped office, collaborating with co-engineers, providing crucial support and solutions to our clients.

Key responsibilities

• Provide expert technical support as the go-to person for clients, helping them troubleshoot and resolve issues with solar inverter and/or battery

• Work closely with equally dynamic engineers to collaborate and provide comprehensive, technical solutions for clients and stakeholders

• Stay ahead of the curve by continuously learning about latest technologies and developing creative solutions for complex problems

About you

• Bachelor's degree in Electrical Engineering, Electronics & Communication Engineering or related field

• Strong problem-solving skills and a knack for explaining complex technical information clearly

• Excellent communication skills, both written and verbal

• A passion for technology and a desire to help others

• Previous experience in a technical support role is a plus, but not required

Benefits

• Work-life balance with consistent, office-based schedule without demands of unpredictable field work

• Climate-controlled, professional setting

• Career growth with opportunities for professional development and advancement

• Competitive salary and benefits package

• Relocation support provided for candidates from outside Olongapo City