Solar Engineer (Technical Support)

JAV Resource Corporation; Olongapo; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Annual Appraisal

Employee of the Month Award

Incentives

HMO

Company Equipment

Job Training

Professional Development

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Solo Parent Leave

Vacation Leave

Job summary

A solar technology firm is seeking a Solar Engineer (Technical Support Engineer) to provide essential support to clients in Australia. This role offers a shift from fieldwork to an office environment, emphasizing collaboration with a dynamic engineering team while tackling technical challenges related to solar technology. Applicants must hold a Bachelor's degree in Electrical or related engineering fields and exhibit strong communication and problem-solving skills. Experience in customer service is a plus but not required.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Licensed and non-licensed candidates are welcome.
• Strong problem-solving skills and clear communication.

Responsibilities

• Provide expert technical support for clients in Australia.
• Collaborate with engineers for comprehensive solutions.
• Continuously learn about technologies and innovate.

Skills

English Language

Customer Service

Problem Solving

Strong Work Ethic

Team Player

Technical Skills

Organizational Skills

Interpersonal Skills

Education

Bachelor's degree in Electrical Engineering, Electronics & Communication Engineering or related field

Job description

Job Description

Join our growing team as a Solar Engineer (Technical Support Engineer). Are you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for you! We're looking for a dedicated and skilled technical support engineer to join our dynamic team. This isn't your typical field-based engineering role. Instead, you'll be working in our well‑equipped office, collaborating with co‑engineers, providing crucial support and solutions to our clients in Australia.

Employee Recognition and Rewards

• Performance Bonus
• Anniversary Gifts
• Annual Appraisal
• Employee of the Month Award
• Incentives

Insurance Health & Wellness

• HMO
• Company Equipment

Professional Development

• Job Training
• Professional Development
• Bereavement Leave
• Maternity & Paternity Leave
• Sick Leave
• Solo Parent Leave
• Vacation Leave

What You'll Do:

• Provide expert technical support: You'll be the go‑to person for our clients in Australia, helping them troubleshoot and resolve issues with their solar inverter and/or batteries.
• Collaborate with a team: Work closely with our equally dynamic engineers to collaborate and provide comprehensive solutions for our clients and stakeholders.
• Innovate and learn: Stay ahead of the curve by continuously learning about latest technologies and developing creative solutions for complex problems.

What We're Looking For:

• Bachelor's degree in Electrical Engineering, Electronics & Communication Engineering or related field.
• Licensed and non‑licensed are welcome to apply.
• Strong problem‑solving skills and a knack for explaining complex technical information clearly.
• Excellent communication skills, both written and verbal.
• Passion for technology and a desire to help others.
• Previous experience in the customer service industry in a technical support role is a plus, but not required.
• Willing to relocate to Olongapo City.
• English Language, Customer Service, Problem Solving, Strong Work Ethic, Team Player, Technical Skills, Organizational Skills, Interpersonal Skills.