IT Technical Support

Installers PH IT Solution; Las Piñas; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Government mandated benefits

Job summary

A local technology service provider is seeking an IT Technical Support Specialist in Metro Manila. The ideal candidate will have strong troubleshooting skills and experience in IT support to assist employees and customers with technical issues. This position requires a Bachelor's degree in Information Technology or a related field, along with 1-3 years of relevant experience. Relevant IT certifications are preferred.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
• Relevant certifications like CompTIA A+, Network+, or MCITP are a plus.
• 1-3 years of experience in IT support or a similar role.

Responsibilities

• Provide assistance with troubleshooting hardware, software, and networking issues.
• Deliver effective solutions to employees or customers.

Skills

Troubleshooting

Customer service

Problem-solving

Education

Bachelor’s degree in Information Technology or related field

Tools

ServiceNow

Jira

Zendesk

Job description

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Job Description

Government Mandated Benefits

• Job Title: IT Technical Support Specialist
• Job Overview: We are looking for a knowledgeable and customer-oriented IT Technical Support Specialist to provide assistance with troubleshooting, hardware, software, and networking issues for our employees or customers. The ideal candidate will have strong technical skills, a problem-solving attitude, and the ability to provide effective solutions in a timely manner.
• Educational Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• Experience:
• Previous experience (1-3 years) in IT support, helpdesk, or a technical support role.
• Familiarity with IT service management tools like ServiceNow, Jira, or Zendesk.

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