Technical Solutions Architect | BGC, Taguig

Ubiquity; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Ubiquity is seeking a Technical Solutions Architect to lead technology initiatives and deliver tailored solutions for clients. You will collaborate with cross-functional teams, design high-level and low-level architectures, and drive project implementations from a technical perspective.

The ideal candidate has at least 6 years in IT support with project management, strong communication, and a solid understanding of Telco, Systems Engineering, and Networks in a BPO setting.

Qualifications

• Minimum of 6 years of experience in relevant IT Support roles with a strong focus on project management.
• Excellent oral and written communication.
• Analytical and problem-solving skills.
• Close attention to detail on how business and technology are meant to work together.
• Effective interpersonal skills and a collaborative management style, including teamwork.
• Bachelor’s degree in Computer Science, Information Systems, or equivalent education is a plus.
• Strong understanding of Telco, Systems Engineering, and Networks in a BPO setting.
• Proficiency with information technologies in a secure, PCI-compliant environment.
• Efficient in using the entire suite of Microsoft Office applications.
• Customer/Technical Support experience is welcome.

Responsibilities

• Directly assists in the development of a technical solution.
• Assists other IT teams on solutions and project management.
• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity and usability.
• Provides analysis and recommendations around information security as necessary.
• Will provide the solution document, including high-level and low-level designs for implementation via SRF and Engineering Teams.
• Accountable for spearheading project implementations from a technical perspective.

Skills

Excellent oral and written comm.

Analytical and problem-solving

Attention to detail

Collaborative teamwork

Customer/Technical support exp.

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Microsoft Office

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Technical Solutions Architect, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

We are searching for an experienced and innovative Technical Solutions Architect to lead our technology initiatives and deliver effective solutions tailored to our clients' needs. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

What You'll Do:

• Directly assists in the development of a technical solution

• Assists other IT teams on solutions and project management.

• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity and usability.

• Provides analysis and recommendations around information security as necessary.

• Will provide the solution document, including high-level and low-level designs for implementation via SRF and Engineering Teams.

• Accountable for spearheading project implementations from a technical perspective

What We're Looking For:

• Minimum of 6 years of experience in relevant IT Support roles with a strong focus on project management

• Excellent oral and written communication

• Analytical and problem-solving skills.

• Close attention to detail on how business and technology are meant to work together.

• Effective interpersonal skills and a collaborative management style, including teamwork.

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education is a plus

• Strong understanding of Telco, Systems Engineering, and Networks in a BPO setting

• Proficiency with information technologies in a secure, PCI-compliant environment.

• Efficient in using the entire suite of Microsoft Office applications.

• Customer/Technical Support experience is welcome.

Why Join Us?

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, and experience how we bring Head, Heart, and Hustle to life every day.