Technical Services Team Lead — Medical Devices

PHILIPPINE RENAL CARE INC; Pateros; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Group Term life Insurance

Medical and Optical Reimbursement

Maternity assistance

Training and development programs

Team building activities

Job summary

B. Braun Philippines is seeking a Technical Services Team Lead to oversee daily technical operations and a team of service engineers and technicians. You will ensure preventive and corrective maintenance, provide advanced technical support, and uphold safety and regulatory standards.

You will mentor staff, monitor performance, engage with customers, and drive continuous improvement to strengthen service excellence and customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering or a related field.
• 5+ years in technical service for medical devices, preferably dialysis or life-sustaining equipment.
• Supervisory/leadership experience in technical or field service teams.

Responsibilities

• Lead service engineers/technicians, manage schedules and assignments.
• Oversee preventive and corrective maintenance and validate service reports.
• Monitor KPIs, conduct evaluations, and identify training needs.
• Act as technical liaison with hospitals and dialysis centers; handle critical issues.
• Improve service processes and manage spare parts and inventory while ensuring audits and safety compliance.

Skills

Team leadership

Customer engagement

Safety/compliance

Mentoring staff

Education

Bachelor’s degree in Engineering

Job description

B. Braun Philippines is seeking a Technical Services Team Lead to oversee daily technical operations and a team of service engineers and technicians. You will ensure preventive and corrective maintenance, provide advanced technical support, and uphold safety and regulatory standards.

You will mentor staff, monitor performance, engage with customers, and drive continuous improvement to strengthen service excellence and customer satisfaction.