Technical Project Coordinator (AU MSP, Hybrid)

Connectos; Mandaluyong; Vor Ort; PHP 420.000 - 620.000; Vollzeit

Benefits dieser Stelle

Medical, Dental Coverage and Life

Paid Vacation and Sick Leave

Competitive salary package

Financial Assistance Program

13th Month Pay

Sleeping Quarters

Office Fitness and Wellness

Company events

Metro Manila location

Zusammenfassung

ConnectOS in Metro Manila is seeking a Project Coordinator to join our team and work closely with the Service Delivery Manager and senior technical staff to keep client projects on track from start to finish.

You will manage schedules, coordinate tasks, communicate with customers and vendors, and help drive continuous improvement while ensuring quality and timely delivery across multiple initiatives in a managed services environment.

Qualifikationen

• Minimum 3+ years of experience in project coordination or similar roles.
• Experience coordinating multiple projects, stakeholders, schedules and priorities.
• Excellent written and verbal English communication with customers and internal/external teams.

Aufgaben

• Coordinate project tasks, tickets, timelines, and resource allocation with Service Delivery Manager and senior technical staff.
• Support management and prioritization of multiple concurrent client projects.
• Maintain project schedules and monitor milestones to meet agreed timeframes.
• Identify conflicts, risks, or delays and escalate to stakeholders.

Kenntnisse

Project coordination

Service coordination

Scheduling

Stakeholder communication

English communication

IT service management

Procurement & inventory

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

Schedule: Monday to Friday (5:00AM - 2:00PM PHT)

What are we looking for?

• Minimum 3+ years of experience in project coordination, service coordination, scheduling, operations coordination, or a similar role.
• Demonstrated experience coordinating multiple concurrent projects, stakeholders, schedules, tasks, and competing priorities.
• Excellent written and verbal English communication skills, particularly when communicating with customers and coordinating internal and external
• Experience working within a managed services provider or multi-client IT services environment is highly advantageous.
• Experience coordinating IT infrastructure upgrades, cybersecurity deployments, cloud migrations, software rollouts, business integrations, office relocations, or similar technology initiatives.
• Familiarity with IT service management practices, ticketing systems, project management tools, project documentation, and service delivery processes.
• Experience conducting post-project reviews, documenting lessons learned, or supporting continuous process improvement is advantageous.
• Exposure to ITIL, ISO 20000, or other service management and quality standards.
• Experience with procurement, stock coordination, or inventory management.
• Proficiency in Microsoft Office and other web-based business.

What will you do?

Project Coordination

• Work closely with the Service Delivery Manager and senior technical resources to coordinate project tasks, tickets, timelines, and resource allocation.
• Support the management and prioritization of multiple concurrent client
• Maintain project schedules and monitor activities to ensure milestones and agreed timeframes are met.
• Identify scheduling conflicts, dependencies, risks, or potential delays and escalated them to the appropriate stakeholders.

Customer and Stakeholder Communication

• Act as a key liaison between customers, technical teams, sales, vendors, and other internal stakeholders.
• Coordinate with customers to schedule upgrades, deployments, and other project-related activities.
• Provide regular updates on project progress, expected completion times, and any changes affecting agreed schedules.
• Maintain clear, professional, and timely communication throughout the project

Vendor, Procurement and Inventory Coordination

• Work with third‑party vendors and suppliers to coordinate schedules, deliveries, and project requirements.
• Follow up on outstanding vendor actions and external dependencies to keep projects on schedule.
• Assist with stock procurement and maintain accurate inventory and equipment records.
• Coordinate the availability and delivery of required equipment in line with project

Project Governance and Process Improvement

• Maintain accurate project documentation, status updates, schedules, action items, and supporting records.
• Assist with post‑project reviews and the documentation of lessons
• Use stakeholder feedback and project outcomes to identify opportunities for process improvement.
• Assist with developing repeatable deployment schedules and maintaining records that support service management and audit requirements.

Administration and Reporting

• Provide regular progress updates to the Service Delivery Manager and relevant
• Monitor outstanding actions and follow up with responsible stakeholders to keep projects moving.
• Maintain visibility of project priorities, dependencies, risks, and expected completion dates.
• Support the preparation of project reports and other administrative requirements.

Join the awesome team and enjoy these benefits & perks

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS #ConnectOSTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.