Technical Product Enablement & Service Rollout Lead

Globe Telecom; Taguig; On-site; PHP 669,600 - 1,004,400; Full time

Job summary

Globe Telecom in Taguig is seeking a Service Operationalization Lead responsible for managing the delivery of core telco services. The role involves collaboration with cross-functional teams to implement new services and oversee operational support processes.

The ideal candidate will have experience crafting process maps and provide guidance on service architecture compliance and standards. Join us in fostering a diverse workforce that ensures equal opportunity for all candidates.

Qualifications

• Experience in managing service capability delivery
• Strong collaborative skills with technical and legal teams
• Ability to craft and ratify process maps and PPMs

Responsibilities

• Manage service capability delivery for core telco services.
• Collaborate with SMEs to support service architecture design.
• Create reports and dashboards for management updates.

Job description

Globe Telecom in Taguig is seeking a Service Operationalization Lead responsible for managing the delivery of core telco services. The role involves collaboration with cross-functional teams to implement new services and oversee operational support processes.

The ideal candidate will have experience crafting process maps and provide guidance on service architecture compliance and standards. Join us in fostering a diverse workforce that ensures equal opportunity for all candidates.