Technical Product Coordinator

IMPACT ACOUSTIC®; Laguna; On-site; PHP 420,000 - 660,000; Full time

Job summary

Impact Acoustic is seeking a Technical Product Coordinator to support lifecycle management of technical products from development to launch and beyond. You will coordinate activities with product management and engineering, and ensure stakeholders are informed about updates.

You will maintain product documentation, collaborate with design and R&D on specs, and manage marketing assets and website content. The role requires strong communication, organization, and cross‑functional collaboration in

Qualifications

• Bachelor’s degree in a relevant field (e.g., Business, Engineering, Marketing).
• 2–4 years of experience in product coordination or related roles.
• Proficient with Adobe InDesign and Photoshop.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication for non-technical stakeholders.
• Experience with cross-functional teams (design, R&D, marketing, sales).
• Basic understanding of web technologies and digital marketing.
• Familiarity with CRM/ CMS tools like Salesforce and WordPress.
• Detail-oriented with proactive problem solving.
• Ability to work independently and in teams.

Responsibilities

• Coordinate planning, development, and launch of technical products with product management and engineering.
• Update product documentation and marketing collateral.
• Ensure website product information is accurate and aligned with marketing.
• Facilitate internal trainings on new features.
• Monitor release timelines and coordinate cross‑functional activities.
• Conduct market feedback and competitor analyses.

Skills

Strong communication skills

Excellent organizational skills

Ability to work cross-functionally

Attention to detail

Independent and team player

Education

Bachelor’s degree in Business or related field

Tools

Adobe InDesign

Adobe Photoshop

Salesforce

WordPress

Job description

The Technical Product Coordinator is responsible for assisting in the lifecycle management of technical products from development to launch and beyond. The role involves coordinating product-related activities, managing product documentation, and ensuring that both internal and external stakeholders are informed about product updates, features, and functionalities. This position plays a key role in ensuring the seamless communication and implementation of product strategies, enhancements, and improvements.

Key Responsibilities

• Product Support and Coordination
  • Assist in the planning, development, and launch of technical products, working closely with the product management and engineering teams.
  • Coordinate cross‑functional activities, ensuring that product updates are communicated to sales, marketing, and customer support teams.
  • Manage product‑related inquiries from internal teams, providing accurate and up‑to‑date information about product features, updates, and timelines.
• Product Documentation and Updates
  • Maintain and update product documentation, including technical specifications, user manuals, and brochures.
  • Collaborate with technical designers and R&D to ensure that documentation accurately reflects product features and updates.
  • Ensure that all product assets (datasheets, marketing collateral, etc.) are updated and accessible.
• Website and Marketing Asset Management
  • Ensure that product information on the company’s website is accurate, up‑to‑date, and consistent with marketing messaging.
  • Work with the marketing team to update brochures, product pages, and other marketing materials as needed.
  • Manage digital assets related to the product, ensuring they are stored and organized effectively.
• Internal Communication
  • Support internal teams regarding technical product updates, changes, or new releases.
  • Facilitate internal training sessions or briefings to ensure all teams are informed about new product features and functionalities.
  • Regularly communicate with sales and customer support to gather feedback on product performance and relay it to the product management team.
• Product Release Coordination
  • Support the product launch process by coordinating activities between various teams (development, marketing, sales).
  • Monitor timelines and project plans to ensure smooth and timely product releases.
  • Help prepare product‑related presentations and materials for product launches and internal meetings.
• Market Research and Feedback
  • Assist in gathering market feedback and insights related to product performance and customer needs.
  • Conduct competitor analysis to help inform product improvements or new product development initiatives.

Your profile

• Bachelor’s degree in a relevant field (e.g., Business, Engineering, Marketing).
• 2‑4 years of experience in product coordination, technical product management, or a related role.
• Strong Adobe Creative Cloud software (InDesign and Photoshop) knowledge.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong communication skills, both verbal and written, with the ability to explain technical products to non‑technical stakeholders.
• Experience working with cross‑functional teams, including design, R&D, marketing, and sales.
• Basic understanding of web technologies and digital marketing.
• Basic understanding of customer relationship management content management system (CRMS) tools like Salesforce and WordPress.
• Attention to detail and accuracy.
• Strong problem‑solving skills and a proactive approach to tasks.
• Ability to work independently and as part of a team.
• Flexibility and adaptability in a fast‑paced environment.

Why us?

• We decide quickly and always have an open ear for your ideas.
• As a team member you will be involved in our business processes from day one.
• We trust in your individual abilities and rely on flat hierarchies.
• Stylish offices at all locations, naturally with the best room acoustics for perfect focus.

About us

Founded in 2019, Impact Acoustic is a pioneering Swiss company specializing in tailored, high‑design acoustic solutions. Serving renowned clients worldwide, the company is redefining the future of acoustic absorbers through innovation, sustainability, and circular design principles. Impact Acoustic is a sustainability pioneer, using recycled materials and actively advocating for a global ban on PET bottles. In 2025, the company was recognized by BILANZ as one of Switzerland’s most innovative companies. With over 180 employees, Impact Acoustic operates from its headquarters in Lucerne, with production facilities in Milan, San Diego, and Manila, and business development teams across Europe, the Americas, Middle East, and Asia.