Technical Product Analyst

HRTX; Philippines; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

HRTX in Makati City is seeking a qualified professional for a hybrid role focused on platform configuration and product setup across Aon platforms. You will gather requirements, design specifications, and support deployments while acting as the APAC platform SME with regional collaboration.

The role emphasizes QA, risk management, and process improvements, requiring strong English communication, strategic thinking, and the ability to work autonomously in a hybrid environment.

Qualifications

• Bachelor's Degree in IT or related field.
• Experience with OBIEE, BI Publisher, Oracle SQL/PLSQL, XPath, and MS Office.
• Risk management across diverse client segments.
• Strategic and analytical thinking.
• Product and business sense with focus on user experience.

Responsibilities

• Platform configuration and product setup across Aon platforms (e.g., risk codes, eLink, Webforms, Oracle BI Publisher).
• Gather, analyze, and document business requirements, field mappings, and functional design specifications.
• Create test scripts, perform testing, log defects in JIRA, and assist with deployments and training.
• Serve as APAC platform SME, collaborating with cross-functional regional teams.
• Provide application support to meet SLAs, reduce technical debt, and drive process improvements.
• Adhere to regional/global PMO standards, security protocols, and penetration testing compliance.

Skills

English proficiency

Time management

Analytical thinking

Strategic mindset

Autonomous worker

Education

Bachelor's degree in IT

Tools

OBIEE

BI Publisher

SQL/PLSQL

XPath

MS Office

Job description

Hybrid (1x a week RTO) | Day Shift | Makati City

Key Responsibilities

• Platform Configuration & Product Setup: Configure insurance products, templates, and systems across Aon platforms (e.g., risk codes, eLink, Webforms, Oracle BI Publisher).

• Requirements & System Design: Gather, analyze, and document business requirements, field mappings, and functional design specifications.

• Quality Assurance & Deployment: Create test scripts, perform specialized testing, log defects in JIRA, and assist with product deployments and training.

• Regional Delivery & Stakeholder Collaboration: Serve as an APAC platform Subject Matter Expert (SME), collaborating across cross-functional and distributed regional teams.

• System Support & Optimization: Provide application support to meet SLAs, reduce technical debt, and drive continuous process improvements.

• Governance & Compliance: Adhere to regional/global PMO standards, security protocols, and penetration testing compliance.

Qualifications

• Bachelor's Degree in IT or any related courses.

• Technical Experience: Oracle BI Enterprise Edition (OBIEE), Oracle BI Publisher, Oracle SQL/PLSQL, XPath, and Microsoft Office Suite.

• Risk Management: Skilled in handling risk issues across diverse client segments.

• Strategic & Analytical: Strong abstract problem-solving and strategic thinking.

• Product & Business Sense: Deep understanding of user experience and business needs; innovative and creative mindset.

• Organization & Execution: Excellent time management and task prioritization; works autonomously.

• Communication & Collaboration: Strong English verbal/written skills; empathetic and collaborative team player.

• Insurance industry experience is an advantage.