Business Analyst

eTeam Workforce Private Corporation Philippines; Makati; Hybrid; PHP 1,185,536 - 1,778,304; Full time

Benefits offered by this job

HMO

Job training

Work from home options

Job summary

A leading workforce solutions provider is seeking a Business Analyst to work in a hybrid model in Makati. This role requires 1-3 years of experience in business analysis, focusing on requirements gathering and stakeholder management within the insurance industry. The ideal candidate possesses excellent communication and analytical skills. Responsibilities include leading workshops, translating business needs into functional requirements, and conducting quality assurance support. Opportunities for professional development and government-mandated benefits are provided.

Qualifications

• 1-3 years of experience in business analysis or related field.
• Strong knowledge of insurance business processes.
• Proficiency in managing requirements and documentation.

Responsibilities

• Lead requirements gathering workshops with business stakeholders.
• Translate business needs into functional requirements and user stories.
• Assist in UAT and validate configured solutions.

Skills

Requirements gathering

Stakeholder management

Communication

Analytical skills

Problem-solving

Education

Bachelor's degree

Tools

JIRA

Job description

eTeam Workforce Private Corporation Philippines

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Work-Life Balance

Work from Home

Business Analyst – Key Responsibilities

1. Requirements Gathering & Documentation

• Lead and facilitate requirements gathering workshops with business stakeholders across Operations, Finance, Products, Sales, and Actuarial teams.
• Translate complex business needs into clear and actionable functional requirements and user stories.
• Document business processes, workflows, and system requirements using JIRA and other project management tools.
• Create and maintain Business Requirements Specification (BRS) documents.
• Maintain and update RAID logs (Risks, Actions, Issues, Decisions) and Q&A logs during workshop sessions.

2. Stakeholder Management & Communication

• Serve as the primary liaison between Maxilife business teams and technical/configuration teams.
• Clarify requirement ambiguities by engaging with Subject Matter Experts (SMEs).
• Present findings, recommendations, and project updates to stakeholders and sponsors.
• Manage stakeholder expectations and ensure timely responses to queries aligned with sprint planning.

3. Testing & Quality Assurance Support

• Assist in creating and executing test plans, test cases, and User Acceptance Testing (UAT) scripts.
• Collaborate with QA teams to ensure requirements align with test cases from unit testing through system testing.
• Validate that configured solutions meet documented business requirements.
• Participate in defect triage and evaluate change requests with configuration leads.

Job Requirements Technical Skills

• Knowledge of insurance business processes, including:
• New business
• Policy issuance
• Billing and premium collection
• Claims
• Proficiency in requirements management tools (JIRA) and documentation standards.
• Experience creating user stories, use cases, process flows, data models, and functional specifications.
• Familiarity with Agile/Scrum methodologies and sprint-based delivery models.

Soft Skills

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Highly detail-oriented with a focus on delivering quality documentation.
• Self-motivated team player who can work independently.

Preferred Qualifications

• Experience with Oracle Insurance solutions (OIPA, OHI, or other Oracle Insurance applications).
• Knowledge of Philippine insurance regulations and compliance requirements.
• Experience with Oracle Fusion Financials or other enterprise ERP systems.