Technical Operations Support Specialist

Polystar General Services Inc.; San Juan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Polystar General Services, Inc. seeks a Technical Assistant to monitor and coordinate administrative, personnel, and property concerns raised by deployed technical personnel.

You will document issues, endorse to the responsible department, and track resolution, while supporting communication between deployed personnel, property representatives, and the head office. Responsibilities include maintaining an updated concern tracker, preparing summaries, assisting with attendance records and

Qualifications

• Bachelor’s degree or diploma in Engineering, Engineering Technology, Business Administration, or related field.
• At least 1 year of experience in technical administration, facilities management support, manpower coordination, or similar role.
• Familiarity with building maintenance operations and responsibilities of deployed technical personnel is an advantage.
• Knowledgeable in administrative coordination, documentation, concern tracking, and report preparation.
• Proficient in Microsoft Office or Google Workspace, particularly spreadsheets, word processing, and email.
• Good verbal and written communication skills and the ability to coordinate professionally with personnel, clients, and internal departments.
• Organized, attentive to detail, and capable of handling multiple concerns and meeting deadlines.
• Willing to visit assigned properties and report periodically to the head office for alignment meetings.

Responsibilities

• Monitor personnel concerns by documenting issues on attendance, duty schedules, payroll discrepancies, benefits, uniforms, IDs, deployment requirements, and other employment matters.
• Coordinate with HR, Payroll, Operations, and other departments for action and provide verified updates.
• Monitor property concerns including manpower, tools, equipment, and working conditions, and endorse findings to the supervisor or account officer.
• Maintain a concern tracker with property, reporting personnel, date received, responsible department, target date, and status.
• Prepare regular summaries of pending, resolved, overdue, and recurring concerns and document actions before closing.

Skills

Communication skills

Attention to detail

Organizational skills

Coordination

Confidentiality

Education

Bachelor’s degree or diploma in Engineering, Engineering Technology, Business Administration, or related field

Tools

Microsoft Office

Google Workspace

Job description

Polystar General Services, Inc. seeks a Technical Assistant to monitor and coordinate administrative, personnel, and property concerns raised by deployed technical personnel.

You will document issues, endorse to the responsible department, and track resolution, while supporting communication between deployed personnel, property representatives, and the head office. Responsibilities include maintaining an updated concern tracker, preparing summaries, assisting with attendance records and