Technical Interviewer

Excis Compliance (Thailand) Company Limited; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Excis Compliance (Thailand) Company Limited is seeking an L2 Support Engineer (Technical Interviewer) to evaluate candidates across IT domains, including IT Support, Cloud, Automation, and Infrastructure. You will conduct structured interviews and provide objective feedback to ensure only qualified candidates progress in global hiring processes.

The role requires hands-on IT experience, strong English communication, and the ability to work across multiple domains with enterprise standards.

Qualifications

• Minimum 3+ years hands-on IT support, systems administration, or networking.
• Proven experience in technical interviewing and candidate assessment.
• Strong breadth across Windows/Linux, AD, cloud platforms, and SQL.

Responsibilities

• Conduct structured technical interviews across IT domains.
• Assess competencies, problem-solving, and role-level capability.
• Develop and maintain question banks and practical challenges.
• Provide detailed, objective feedback in ATS with high candidate experience.
• Collaborate with Talent Acquisition and Hiring Managers.
• Support diverse hiring needs from junior to lead roles.

Skills

Technical interviewing

Candidate assessment

Structured interviews

English communication

Tools

Windows/Linux

Azure/AWS/GCP

Active Directory

SQL

VM environments

Job description

L2 Support Engineer (Technical Interviewer)

Are you passionate about evaluating technical talent and ensuring only the best candidates move forward? Join our team as an L2 Support Engineer Technical Interviewer and play a critical role in shaping high-performing global IT teams.

In this role, you will assess candidates across a wide range of technical domains—from IT Support and Cloud to Automation and Infrastructure—ensuring alignment with real-world requirements and business needs.

Step into a role where your expertise directly impacts hiring quality, team performance, and client success across global operations.

We are a global IT organization built on scale, expertise, and trust:

Presence in 160+ countries worldwide

6000+ employees and partners globally

Trusted by 200+ enterprise clients

Your Impact as a Technical Interviewer, you will ensure that only technically qualified candidates advance through the hiring pipeline for critical IT roles across multiple domains. You will evaluate candidates for a wide range of IT roles across multiple domains, including Automation & RPA, Cloud & Platform, IT Support, Network & Security, Systems, Database, and specialized support functions. You will conduct technical assessments across these domains, ensuring candidates meet the required competencies and real-world job expectations. You will support diverse hiring needs by interviewing candidates from junior to lead levels, covering roles such as developers, engineers, analysts, and architects in enterprise environments.

What You'll do:

Conduct structured technical interviews (video) to assess candidates across IT domains (Support, Cloud, Network, Automation, Systems, Middleware).

Evaluate technical competencies, problem-solving skills, and role-level capability (L1–Lead) using real-world scenarios and case-based questions.

Develop and maintain question banks, technical assessments, and practical challenges aligned with job requirements. Collaborate with Talent Acquisition and Hiring Managers to calibrate evaluation criteria, pass/fail standards, and role expectations.

Deliver detailed, objective feedback in ATS, ensuring strong candidate experience, consistency, and turnaround time compliance.

Additional task as required by the recruitment team and IT Team as needed

What You Need

Minimum 3+ years hands-on experience in IT Support, Systems Administration, Network Engineering, Automation/RPA, Cloud Operations, or Middleware/Database.

Proven experience in technical interviewing, candidate assessment, or panel evaluation.

Strong technical breadth: Windows/Linux, Active Directory, Power Automate/RPA, Azure/AWS/GCP, TCP/IP, DNS, DHCP, VPN, SQL, VM environments.

Solid understanding of real-world IT operations, troubleshooting, and enterprise systems across multiple domains.

Excellent English communication skills, with ability to provide clear, structured technical feedback and work in Americas shift.

Why Join Us?:

You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and drives operational success. This role offers exposure to enterprise-level IT environments, diverse technologies, and global best practices. We’re not just solving problems – we’re enabling businesses worldwide through technology and innovation.

We Offer:

Work in a dynamic, hands-on environment where your expertise drives user satisfaction and real business impact across enterprise-level IT systems.

Enjoy competitive compensation, continuous learning, and clear career growth in a collaborative and inclusive culture.

Gain exposure to global clients, cutting-edge technologies, and impactful projects that accelerate your professional development