A technology solutions firm is looking for a technical support professional in Caloocan. The ideal candidate will have 1-3 years of experience, focusing on customer needs and troubleshooting technical issues. Responsibilities include providing technical briefings, ensuring sales targets are met, and communicating with customers regarding their technical needs. Applicants should possess strong technical skills and be willing to start immediately in a full-time capacity.
Qualifications
1-3 years of experience in a technical support role.
Strong understanding of computer systems and equipment.
Ability to communicate complex information clearly.
Responsibilities
Establish the technical needs of customers and recommend appropriate products.
Troubleshoot laptops, computers, and other devices.
Report sales performance and updates to management.
Skills
Technical troubleshooting
Customer service
Sales performance monitoring
Communication skills
Education
Senior High School
Job description
A technology solutions firm is looking for a technical support professional in Caloocan. The ideal candidate will have 1-3 years of experience, focusing on customer needs and troubleshooting technical issues. Responsibilities include providing technical briefings, ensuring sales targets are met, and communicating with customers regarding their technical needs. Applicants should possess strong technical skills and be willing to start immediately in a full-time capacity.