Sales Technician

ThinkUp Management Solutions, Inc.; Caloocan; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology solutions firm is looking for a technical support professional in Caloocan. The ideal candidate will have 1-3 years of experience, focusing on customer needs and troubleshooting technical issues. Responsibilities include providing technical briefings, ensuring sales targets are met, and communicating with customers regarding their technical needs. Applicants should possess strong technical skills and be willing to start immediately in a full-time capacity.

Qualifications

• 1-3 years of experience in a technical support role.
• Strong understanding of computer systems and equipment.
• Ability to communicate complex information clearly.

Responsibilities

• Establish the technical needs of customers and recommend appropriate products.
• Troubleshoot laptops, computers, and other devices.
• Report sales performance and updates to management.

Skills

Technical troubleshooting

Customer service

Sales performance monitoring

Communication skills

Education

Senior High School

Job description

On-site - Caloocan 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Duties and Responsibilities

• Establish the technical needs of customers and recommend appropriate products
• Explain complex technical information in a clear and understandable manner
• Follow up with customers and resolve any issues that may arise
• Keep customers informed about new technological products and updates
• Compile proposals and reports related to technical products
• Ensure that sales targets are consistently met
• Report sales performance and updates to management
• Update records of customer communications and contact information
• Troubleshoot laptops, computers, and other devices or units from the store
• Provide technical briefings and maintenance guidance for all purchased units
• Oversee the installation of all included freebies and strictly comply with the "No Piracy Policy" by avoiding illegal software installations
• Travel to customer locations when necessary to inspect and repair equipment

Others:

• Ensures that all correspondence (e.g., letters, purchase orders) requiring the attention of the head office is properly emailed, and the original copy is sent to the concerned department head at the soonest possible time
• Follows the rules and regulations set by the HR, Accounting, and Purchasing Departments
• Attends training or re-orientation sessions when required, and informs the concerned person if work obligations prevent attendance
• Performs other duties that may be assigned from time to time
• Willing to start asap

Gomez Mary Angeline

HR Officer ThinkUp Management Solutions, Inc.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips

Some of our features may not work properly on your device.