Technical Analyst (OpenText)

Private Advertiser; Metro Manila; On-site; PHP 400,000 - 550,000; Full time

Job summary

Private Advertiser in Metro Manila seeks an IT professional to manage OpenText platforms and related ECM tools. You will provide end-to-end technical operations and ensure smooth performance across repositories and deployments.

The role requires collaboration with business units and architecture teams, plus creating detailed technical and functional documentation to support operations and upgrades.

Qualifications

• Bachelor’s degree in IT or related field.
• Experience in technical support, systems analysis, or enterprise content management.
• Familiarity with OpenText ECM tools, archiving, or vendor invoice management integrations.

Responsibilities

• Provide end-to-end technical operations and maintenance for OpenText platforms.
• Troubleshoot system, repository, and performance issues.
• Coordinate system deployments, upgrades, and patches.
• Bridge communication between business units and technical architecture teams.
• Create technical and functional documentation.

Skills

Technical support

Systems analysis

Enterprise content management

OpenText ECM tools

Education

Bachelor’s degree in IT or related field

Job description

Core Requirements

• Bachelor’s degree in an IT or related field.

• Experience in technical support, systems analysis, or enterprise content management.

• Familiarity with OpenText ECM tools, archiving, or vendor invoice management integrations

Key Responsibilities

• Provide end-to-end technical operations and maintenance for OpenText platforms.

• Troubleshoot system, repository, and performance issues.

• Coordinate system deployments, upgrades, and patches.

• Bridge communication between business units and technical architecture teams.

• Create technical and functional documentation