Technical Account Representative Non-Voice No Calls

Hammerjack Pty Ltd; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid technical training

Career growth opportunities

Bonuses/incentives

Job summary

Hammerjack Pty Ltd in Quezon City is hiring a Technical Support Representative for an onsite full-time role. You will assist customers with technical issues, troubleshoot basic software, hardware, and internet problems, and provide clear step-by-step guidance.

No prior BPO experience is required; candidates should have good English communication skills, basic computer knowledge, and a willingness to work shifting schedules. Paid training starts from day one, with growth opportunities.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer knowledge and troubleshooting skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with technical and service concerns.
• Troubleshoot basic software, hardware, and internet issues.
• Provide step-by-step technical guidance.
• Document issues and resolutions.
• Escalate complex concerns when necessary.
• Meet quality and productivity targets.

Skills

Good English communication skills

Basic computer knowledge

Willing to work onsite and shifting

No experience required

Education

High School or Senior High School graduate

Job description

Technical Support Representative

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Technical Support Representative
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with technical and service concerns
• Troubleshoot basic software, hardware, and internet issues
• Provide step-by-step technical guidance
• Document issues and resolutions
• Escalate complex concerns when necessary
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer knowledge and troubleshooting skills
• Good problem-solving skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid technical training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne