Tech Specialist

Permworks; Parañaque; Hybrid; PHP 1,721,159 - 2,065,391; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

High-performance team

Job summary

Permworks is seeking an Operations Wizard in the Philippines to own and optimize the company’s backend systems, SOPs, and automations. You will support cross-functional teams by building efficient workflows, solving technical escalations, and enabling scalable operations as the agency grows.

The role focuses on GoHighLevel, Make.com, Zapier, n8n, and ClickUp, with emphasis on data management, reporting, and proactive problem solving. English fluency is required for seamless communication.

Qualifications

• Expert-level proficiency in GoHighLevel and building complex automations.
• Experience with integration platforms like Make.com, Zapier, or n8n.
• Strong data management and reporting using Airtable, Google Sheets, and visualization tools.

Responsibilities

• Own the backend tech stack and automation to optimize company workflows.
• Manage data tracking dashboards and client/account trackers.
• Roll out GoHighLevel snapshot updates and process improvements across client accounts.
• Provide real-time tech support and create SOPs to prevent issues.

Skills

Systems thinking

Automation management

Data reporting

English communication

Tools

GoHighLevel

Make.com

Zapier

n8n

ClickUp

Airtable

Google Sheets

Job description

Benefits & equipment

Equipment: candidate to use their own laptop

Job Description

Role context, responsibilities, and expectations.

We are a fast-growing advertising agency looking for a talented and experienced Operations Wizard to join our team full-time. Your mission will be to own the creation, optimization, and innovation of all backend systems, SOPs, and automations that make the entire company run smoother, faster, and with fewer fires. You will be the brain behind the backend engine of our business, supporting cross-departmental teams by building efficient workflows, solving tech escalations, and making day-to-day operations easier and more scalable as we grow.

This is a role for a systems thinker who is passionate about building and maintaining the infrastructure that enables a high-performance team to succeed.

What You'll Be Doing:

• Systems & Automation Management: Owning and managing our entire backend tech stack, including GoHighLevel, Make.com, Zapier, n8n, and ClickUp.
• Data & Reporting Management: Ensuring all company data is accurate, up-to-date, and easily accessible to all relevant team members. This includes managing our Client Fulfillment Tracker, B2B Acquisition Tracker, and various dashboards.
• Advanced Snapshot Management: Rolling out complex GoHighLevel snapshot updates and process improvements to all client accounts.
• Tech Team Support & Escalation: Providing real-time support to our tech and onboarding teams, unblocking them when they get stuck, and creating SOPs to prevent future issues.

Onboarding & Fire Prevention: Ensuring smooth client launches and proactively identifying and resolving recurring issues before they escape.

Requirements (Non-Negotiable):

• Expert-level proficiency in GoHighLevel, including building and managing complex automations and snapshots.
• Proven experience with integration platforms like Make.com, Zapier, or n8n.
• Strong understanding of data management and reporting, with experience using tools like Airtable, Google Sheets, and data visualization platforms.

Fluent in English with excellent communication skills.

What We're Looking For:

• A strategic thinker who can see the big picture and design systems that scale.
• Someone with extreme attention to detail and a commitment to quality.
• A proactive problem‑solver who can identify and resolve issues before they escape.
• A team player who is passionate about supporting their colleagues and helping them succeed.

A lifelong learner who is always looking for new and better ways to do things.

• Total Compensation between $2500 and $3000 per month
• Opportunity to work with a high-performance, growth-focused team.
• Long-term career growth potential within the agency.