Team Manager, Accounts Payable

Vestas; Philippines; On-site; PHP 4,315,659 - 5,548,705; Full time

Benefits offered by this job

Fitness Subsidy

Retirement Benefit Plan

Job summary

Vestas is seeking a leader for the Global AP Issue Resolution team in the Philippines, where you will ensure timely resolution of invoice issues and collaborate with various stakeholders globally. The role demands strong leadership experience and a solid background in Accounts Payable operational management.

You will drive automation and standardization within the AP processes while promoting teamwork and continuous improvement within the group. Vestas offers a culture grounded in respect, diversity, and long-term career development.

Qualifications

• Solid background in Finance Operations of Accounts Payable within Shared Service or GBS industries.
• At least five years of leadership experience in handling operations teams.
• Ability to coach, mentor, and execute actions for the function.

Responsibilities

• Lead the Finance operations team of Global AP Issue Resolution.
• Manage and resolve escalations for Accounts Payable operations.
• Track and report employee development and performance management.

Skills

Leadership

Problem-solving skills

Effective communication

Stakeholder management

Flexibility

Education

Bachelor's degree in accountancy, finance, business management or related area

Certifications such as CPA, CMA, MBA, CIA, RCA, CTT

Job description

The purpose of the position is to lead the Global AP Issue Resolution team of Accounts Payable (AP), ensuring that invoices with issues are resolved in a timely manner to meet the payment due date. The leader will execute day‑to‑day AP processes and quality controls, resolve operational issues and escalations, and ensure the quality and timeliness of AP financial closing activities.

The role requires a leader with experience in managing Accounts Payable (AP) operations in similar GBS or Shared Service organizations. It will be under the Finance team of Vestas Shared Service Center, supporting Vestas globally, and will collaborate closely with colleagues, internal and external stakeholders across different time zones and geographies.

AP Operational Responsibilities

• Lead the Finance operations team of the Global AP Issue Resolution team, empowering, coaching, developing, and engaging staff for better collaboration and performance output.
• Execute day‑to‑day AP processes, particularly AP issue resolution such as handling parked invoices, missing goods receiving, missing invoice copies, supplier disputes, etc., ensuring these are handled accurately, timely, and in accordance with controls requirements and global financial guidelines.
• Maintain up‑to‑date process documentation and cascade process refresher trainings in a timely manner for all processors involved.
• Promote automation and process standardization across AP teams, leveraging technology to improve processes and drive automation.

Service Management Responsibilities

• Manage and resolve escalations, ensuring timely response to emails, queries, or tickets assigned with proper root cause analysis and actions to mitigate risks and recurring escalations.
• Promote collaboration across Finance teams, Procurement, External Suppliers, Digital Solutions, and other Procure‑to‑Pay groups to improve process efficiency and user experience.
• Own the performance of the Accounts Payable Issue Resolution team, ensuring dashboards are correctly reported and root‑cause actions are regularly reviewed and discussed to improve team performance. Facilitate service‑management meetings within Finance SSC.
• Identify customer needs and pain points in AP, evaluating customer satisfaction and performance delivery through surveys, month‑end reviews, or stakeholder feedback.

Projects & Continuous Improvement

• Lead discussions with key stakeholders such as Procurement, Transport, Digital Solutions, P&C, External Suppliers, etc., to turn insights into actions and make important decisions.
• Identify cost‑saving and efficiency improvement opportunities within the AP teams.

Leadership and Development

• Track and report employee development and performance management through monitoring of team and individual KPIs and SLAs, determining the team's development requirements.
• Ensure effective people management and development of the team, including staffing and selection, integration of new staff, provision of feedback, and management of people issues to foster a positive team culture focused on business understanding of the work performed.

Qualifications

• Bachelor's degree in accountancy, finance, business management or related area. Certifications such as CPA, CMA, MBA, CIA, RCA, CTT are beneficial.
• Solid background in Finance Operations of Accounts Payable within similar Shared Service or GBS industries.
• At least five years of leadership experience in handling operations teams.
• Ability to coach, mentor, and execute actions for the function.
• Prioritizes customer focus and a clear service delivery mindset.
• Establish effective working relationships within the team and with stakeholders, and the ability to say no when necessary to prevent process deviations and non‑adherence.

Competencies

• Solid understanding of accounting principles and ability to apply knowledge to day‑to‑day operations.
• Effective communicator and storyteller, translating numbers into business insights to help stakeholders make decisions.
• High degree of flexibility to adjust to varying time zones and possible changes in scope.
• Problem‑solving skills and creative thinking to support the standardization, efficiency, and digitization agenda.
• Leadership behaviours that match Vestas' values of simplicity, accountability, passion, and collaboration.
• Experience in change management, implementing organizational changes, and background in continuous improvement or Lean Six Sigma.
• Effective stakeholder management and ability to guide decisions with insights.
• Takes initiative and is highly motivated; able to perform in a complex, demanding, and busy environment.
• Builds internal and external relationships.

Benefits

• Fitness Subsidy.
• Retirement Benefit Plan.

Vestas provides an open, respectful global culture, an attractive compensation package, and long‑term career development.

Our commitment to a fair hiring. At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. We value diverse perspectives, which help drive solutions for a sustainable, green energy future.