Team Leader On-Site

AMERITEL BPO Services Inc.

Angeles

On-site

PHP 335,000 - 781,000

Full time

4 days ago

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Benefits offered by this job

Employee of the Month Bonus

Attendance Bonus

Employee referral bonus

Weekly quota bonus

Tax-free bonuses

Free Shuttle Service

Free Wi-Fi

SSS

Philhealth

Pag-IBIG

13th Month Pay

HMO

Non-toxic Workplace

Permanent fixed schedule

Permanent weekends off

Paid Fridays off

Bereavement Leave

Paternity Leave

Solo Parent Leave

Magna Carta Leave

Job summary

AMERITEL BPO Services Inc. is seeking a Team Leader for our Clark Pampanga site. The role requires guiding an operational team during a night shift (10:00 PM – 7:00 AM PH Time) and delivering strong coaching, performance management, and clear communication.

The ideal candidate has at least 1 year of team leadership experience, a energetic and motivating style, and the ability to foster an open, collaborative environment. Attractive bonuses and comprehensive benefits accompany the position.

Qualifications

At least 1 year TL experience.
Strong and clear communication skills.
Strong coaching and people-development skills through call listening, quality feedback, etc.
Energetic and motivating individual.
Creative thinking.
COE

Responsibilities

Create an inspiring team environment with an open communication culture
Set clear team goals
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Suggest and organize team building activities

Skills

Communication

Coaching

Motivation

Creative thinking

Leadership

Job description

Job Description:

Job Description:

Position Title: Team Leader

Salary: 30,000 - 70,000 PHP monthly (with terms and condition)

Reports To: Site Management

Schedule: 10:00 PM to 7:00 AM PH Time

Location: Clark Pampanga (our only site location)

Job's Video Description:https://youtu.be/Vb1WBFgcxBo

Responsibilities

Create an inspiring team environment with an open communication culture
Set clear team goals
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Suggest and organize team building activities

Requirements

At least 1 year TL experience
Strong and clear communication skills
Strong coaching and people-development skills through call listening, quality feedback, etc.
Energetic and motivating individual
Creative thinking
COE
Last 2 Payslips of last job worked

Benefits