Team Leader (On-Site)

Ameritel BPO Services; Angeles; On-site; PHP 334,800 - 781,200; Full time

Benefits offered by this job

Paid Fridays off for team hitting weekly target early

Free Shuttle Service

Free company Wi-Fi for use on breaks

HMO

13th Month Pay

Attendance bonuses

Job summary

A leading BPO company is seeking a Team Leader in Pampanga, Philippines. The role involves managing a team, overseeing daily operations, and fostering an encouraging environment. Ideal candidates have at least 1 year of TL experience, strong communication, and coaching skills. The position offers a salary of 30,000 - 70,000 PHP monthly, with additional bonuses and perks such as free transportation, Wi-Fi, 13th-month pay, and a non-toxic workplace. Join us in making a difference!

Qualifications

• At least 1 year of team leader experience.
• Strong communication skills are essential.
• Experience in coaching through call listening and quality feedback.

Responsibilities

• Create an inspiring team environment with open communication.
• Oversee day-to-day operations and monitor team performance.
• Motivate team members and resolve any conflicts.

Skills

Strong communication skills

Coaching and people-development skills

Creative thinking

Energetic and motivating personality

Job description

Salary: 30,000 - 70,000 PHP monthly (with terms and condition)

Reports To: Site Management

Schedule: 10:00 PM to 7:00 AM PH Time

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Suggest and organize team building activities

Requirements

• At least 1 year TL experience
• Strong and clear communication skills
• Strong coaching and people-development skills through call listening, quality feedback, etc.
• Energetic and motivating individual
• Creative thinking
• COE
• Last 2 Payslips of last job worked
• 10k Employee of the Month Bonus
• 40k attendance bonus
• 2k employee referral bonus with no limit
• 2,500 weekly team quota bonus
• All incentives/bonuses are paid out 100% tax-free
• Free Shuttle Service
• Free company Wi‑Fi for use on breaks
• 13th Month Pay
• HMO
• Non-toxic Workplace
• Paid Fridays off for team hitting weekly target early
• Other Performance and Attendance Based Rewards