Team Leader- Front Office

Hyatt Hotels Corporation; Hinoba-an; On-site; PHP 240,000 - 400,000; Full time

Job summary

Hyatt Hotels Corporation in the Philippines seeks a Team Leader - Front Office to support the smooth, efficient operation of the Front Office within the Rooms Division, in line with Hyatt's corporate strategies and brand standards.

The role emphasizes guest and employee satisfaction, problem solving, and strong administrative and interpersonal skills to uphold Hyatt's service commitments.

Qualifications

• Degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience in hotel operations
• Strong problem solving, administrative and interpersonal skills

Responsibilities

• Assist in the smooth and efficient running of the Front Office Department within the Rooms Division
• Ensure Front Office operations align with Hyatt International's Corporate Strategies and brand standards
• Meet employee, guest and owner expectations in service delivery

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

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