Assistant Front Office Leader - Elevate Guest Experience

Caesars Hotel Las; Philippines; On-site; PHP 3,370,000 - 5,208,000; Full time

Job summary

Hyatt International is seeking an Assistant Front Office Manager to support the efficient operation of the hotel’s front office division in the USA. You will assist the Front Office Manager in delivering the brand promise by overseeing daily guest services, front desk activities, and communications operations.

The role requires a proactive leader with a university degree or diploma in Hospitality or Tourism management, and at least two years of experience as a Duty Manager or in a similar role,

Qualifications

• At least 2 years of experience as Duty Manager or in a similar role.
• University degree or diploma in Hospitality or Tourism management.
• Strong problem solving, administrative and interpersonal skills.

Responsibilities

• Oversee the efficient running of the Front Office department.
• Manage Front Desk, Front Service (parking and hotel entrance), Communications Centre, Business Centre and Regency/Grand Club operations.
• Ensure service standards align with Hyatt International's brand and corporate strategies.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

Hyatt International is seeking an Assistant Front Office Manager to support the efficient operation of the hotel’s front office division in the USA. You will assist the Front Office Manager in delivering the brand promise by overseeing daily guest services, front desk activities, and communications operations.

The role requires a proactive leader with a university degree or diploma in Hospitality or Tourism management, and at least two years of experience as a Duty Manager or in a similar role,